Not a customer, registration stalled

inocybe · 15-09-2015 2:28pm #1

Please can you look into why I haven't been registered. I sent in the appropriate forms 2 months ago, I received a letter asking me to phone you. Each time I try I'm on hold for more than 10 min and give up thinking of my phone bill. I have a reference number 0043045473. Please can you let me know what has happened.

Irish Water: Allanah · 15-09-2015 3:17pm

Hi inocybe,

Thanks for contacting us.

We would be more than happy to investigate this for you. Please send the following details via private message:

- Name;
- Address; and
- Contact number.

Thanks in advance.

Kind regards,
Allanah

inocybe · 17-09-2015 1:22pm

Any update?

As you are aware, I'm running out of time to apply for the water grant.
Please respond soon, seeing as I sent the forms to you 2 months ago....

Irish Water: Niall · 17-09-2015 2:02pm

Hi inocybe,

A member of our team has responded to your query via PM.

Thanks,
Niall

inocybe · 17-09-2015 2:43pm

Irish Water: Niall wrote: »

Hi inocybe,

A member of our team has responded to your query via PM.

Thanks,
Niall

The pm was just that my details have been passed on to the relevant dept. have you any timeframe that they might contact me within?

Irish Water: Niall · 17-09-2015 4:05pm

Hi inocybe

inocybe wrote: »

The pm was just that my details have been passed on to the relevant dept. have you any timeframe that they might contact me within?

A member of our team has responded to your query via DM.

Kind regards,
Niall

Not a customer, registration stalled

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