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Recent Broadband speed problems

  • 15-09-2015 11:43am
    #1
    Tea 1000
    Registered Users, Registered Users 2 Posts: 4,520 ✭✭✭


    Hi,
    My home Broadband speed has gone from relatively reliable and fairly consistantly 3.8 (approx)mbps to recently being unreliable and only connecting at around 1.6mpbs. Happened at some time on Saturday, and many reboots and reseating cables of the router do nothing. 
    I'm judging the speed from the indicated connection details from logging onto the router itself, not via any speedtest, so it's not a WiFi issue. 
    Could someone check this out for me please?
    I can PM my account number to whoever needs it.
    Thanks.


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hi Tea 1000



    From what you described it seems that this will need the full attention of eircoms technical support team. Pleas econtact them on either free phone 1901, Local 1890260260 or via WebChat at www.eircom.net/chatnow


    Thanks
    Al


  • #3
    Tea 1000
    Registered Users, Registered Users 2 Posts: 4,520 ✭✭✭Tea 1000


    eircom: Alan wrote: »
    Hi Tea 1000



    From what you described it seems that this will need the full attention of eircoms technical support team. Pleas econtact them on either free phone 1901, Local 1890260260 or via WebChat at www.eircom.net/chatnow


    Thanks
    Al
    OK, thanks Al.


  • #4
    eir: Tony
    Closed Accounts Posts: 157 ✭✭eir: Tony


    Tea 1000 wrote: »
    eircom: Alan wrote: »
    Hi Tea 1000



    From what you described it seems that this will need the full attention of eircoms technical support team. Pleas econtact them on either free phone 1901, Local 1890260260 or via WebChat at www.eircom.net/chatnow


    Thanks
    Al
    OK, thanks Al.
    Hope they get this resolved for you Tea 1000, let us know if you need any further help.
    Tony


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