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Sent email to Irish Water no response

  • 14-09-2015 1:18pm
    #1
    mugsymugsy
    Registered Users, Registered Users 2 Posts: 1,569 ✭✭✭


    Hi 

    I sent an email with a problem where two accounts have been set up at my address.

    Despite a phone call and a follow up email you still have not replied to me stating that the problem has been resolved.

    I emailed Irish Water on the 26th August and I am still awaiting a reply.

    Regards


Comments

  • #2
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi mugsymugsy,

    Thanks for your query.

    We will be happy to follow up on this for you, if you could provide the following details by private message:

    - Your name;
    - address and
    - contact number

    If you provide these details through PM, we will certainly help with this matter.

    Kind regards,
    Mairead


  • #3
    mugsymugsy
    Registered Users, Registered Users 2 Posts: 1,569 ✭✭✭mugsymugsy


    PM sent!


  • #4
    Irish Water: Amy A
    Closed Accounts Posts: 196 ✭✭Irish Water: Amy A


    Hi mugsymugsy,

    Thanks very much. A member of our team will respond to your PM shortly.

    Kind regards,
    Amy.


  • #5
    P Train 21
    Registered Users, Registered Users 2 Posts: 3 ✭P Train 21


    Hi

    The water main has been broken for a week now outside my house  I have contacted irish water numerous times

    Service poor 

    Regards  


  • #6
    Irish Water: Kim
    Closed Accounts Posts: 94 ✭✭Irish Water: Kim


    Hi P Train 21,

    Thanks for contacting us.
    P Train 21 wrote: »
    Hi

    The water main has been broken for a week now outside my house I have contacted irish water numerous times

    Service poor

    Regards

    We will look into this matter for you if you please send the following via PM:

    -Name;
    -Address; and
    -WPRN.

    Thanks in advance.

    Kind regards,
    Kim


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  • #7
    P Train 21
    Registered Users, Registered Users 2 Posts: 3 ✭P Train 21


    Irish Water: Kim wrote: »
    Hi P Train 21,

    Thanks for contacting us.
    P Train 21 wrote: »
    Hi

    The water main has been broken for a week now outside my house I have contacted irish water numerous times

    Service poor

    Regards

    We will look into this matter for you if you please send the following via PM:

    -Name;
    -Address; and
    -WPRN.

    Thanks in advance.

    Kind regards,
    Kim
    Hi Kim


    I fixed it myself should be grand like for a while.

    Regards


  • #8
    Irish Water: Niall
    Closed Accounts Posts: 310 ✭✭Irish Water: Niall


    Hi P Train 21
    P Train 21 wrote: »
    Hi Kim


    I fixed it myself should be grand like for a while.

    Regards

    Thank you for providing that update and apologies that we were unable to assist you in this instance. Going forward, if the problem arises again Irish Water as the new national water utility will be happy to investigate any matters like the above.

    Please don't hesitate to contact us should you have any other queries.

    Kind regards,
    Niall


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