Unmetered Bill

ukasz

I got water meter installed in October 2014, but when got first water bill 3 months ago, water usage was unmtered on it. Also noticed that house address isn't correct. Phoned IW and talked to nice man who corrected address and found out that WPRN isn't correct too, said that's reason for unmetered bill. He assured me that will correct WPRN and next bill will be metered.

Yesterday got second water bill, with incorrect address again, incorrect WPRN and unmetered usage as well.

Please help me to get this sorted as I want to pay metered bills, hence water meter is installed outside house, also child's water allowance can be only applied to metered bills.

Thanks

Irish Water: Niall

Hi ukasz,

Thank you for your query.

We can certainly look into this matter for you. Would you mind sending the following details via PM and we can investigate further:

- Name;
- Address; and
- Contact Number.

Thanks in advance.

Kind regards,
Niall

ukasz

Is anything happening to resolve my problem?
It's more then week since I got Irish Water reference number for this matter, but no one come back to me yet.
Thanks

Irish Water: Mairead

Hi Ukasz,

A member of our team has responded to your query sent by private message.

Kind regards,
Mairead