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12 digit tracking

  • 08-09-2015 2:00pm
    #1
    Registered Users, Registered Users 2 Posts: 2,547 ✭✭✭


    I have a package that is showing up as being held by a customs handler. When I phone them about it they ask for a 12 digit tracking number, this number is nowhere on my invoice or the tracking page that shows up for Fedex sent to me by the seller ( iherb ). Has anybody experienced this?.


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