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Billing Frequency

  • 07-09-2015 9:42am
    #1
    Registered Users, Registered Users 2 Posts: 583 ✭✭✭


    Hi,

    On Irish Water's website, it states bills are usually issued quarterly - one every 3 months.

    So far I have received 3 bills in 6 months, why is this?


Comments

  • Closed Accounts Posts: 196 ✭✭Irish Water: Amy A


    Hi dutopia,

    Thanks for contacting us.

    You are correct in stating that Irish Water bills are issued to customers on a quarterly basis. We can certainly investigate why you have received three bills over a six month period. To do this, we would ask that you send us the following details via PM:

    Name;
    Address;
    Contact Number and;
    Account Number.

    Once we receive your PM, we will be more than happy to help.

    Kind regards,
    Amy.


  • Registered Users, Registered Users 2 Posts: 583 ✭✭✭dutopia


    Hi dutopia,

    Thanks for contacting us.

    You are correct in stating that Irish Water bills are issued to customers on a quarterly basis. We can certainly investigate why you have received three bills over a six month period. To do this, we would ask that you send us the following details via PM:

    Name;
    Address;
    Contact Number and;
    Account Number.

    Once we receive your PM, we will be more than happy to help.

    Kind regards,
    Amy.
    Thanks Amy, will PM now.


  • Closed Accounts Posts: 196 ✭✭Irish Water: Amy A


    Hi dutopia,

    A member of our team has responded to your PM.

    Kind regards,
    Amy.


  • Registered Users, Registered Users 2 Posts: 583 ✭✭✭dutopia


    Hi dutopia,

    A member of our team has responded to your PM.

    Kind regards,
    Amy.
    Any updates since this morning?


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