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Opened student account got nothing in the post

  • 03-09-2015 11:05am
    #1
    SweetCaliber
    Registered Users, Registered Users 2 Posts: 2,483 ✭✭✭


    Hi there,

    I opened a student account in Tramore branch early last week.

    I still haven't received any letters with my debit card/pin or account number.

    The only communication I have received is an email saying my Personal Current Account has been opened even though I signed up for a student current account not a personal one.

    I need this account to be opened as soon as possible as I am starting college next week and need it.

    Thank you.


Comments

  • #2
    Bank of Ireland: Sharon
    Closed Accounts Posts: 315 ✭✭Bank of Ireland: Sharon


    SweetCaliber wrote: »
    Hi there,

    I opened a student account in Tramore branch early last week.

    I still haven't received any letters with my debit card/pin or account number.

    The only communication I have received is an email saying my Personal Current Account has been opened even though I signed up for a student current account not a personal one.

    I need this account to be opened as soon as possible as I am starting college next week and need it.

    Thank you.
    Hi SweetCaliber,

    Thanks for contacting us here on Boards.

    We're sorry to hear you haven't received any documentation regarding your new account.

    As we don't have account access here it would be best to contact BOI Direct on 0818365365 and a representative will be more than happy to provide you with your account number and also check the status of your card order.

    If there's anything else we can help you with, please let us know. 

    Thanks,

    Sharon


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