Internet usage on Sony Experia E4G

fuzzby100 · 27-08-2015 5:03pm #1

Hi All, How can my phone consume my PAYG credit (internet charges/Vodafone) even though my mobile data is always switched off and I always use internet over my home wifi. The Vodafone shop confirmed on numerous occasions that mobile data is switched off and shouldn't be using credit. Vodafone livechat had no answers - HELP!

petrolcan · 29-08-2015 8:35am

Have you confirmed that your credit is being used up with data? If so, check what is using that data via settings > data usage

fuzzby100 · 29-08-2015 12:05pm

Thanks for replying petrolcan, under the data usage (vodafone.ie) there was a trickle of data been used 56 kb over a weekly period. There is obviously heavy data usage on my wifi. However after getting on to Vodafone again they maintain its a sim card issue - they never came across this issue before. The fact that all my settings on my phone were correct in order not to use the mobile internet remains a mystery. The only option I had was to cancel the data usage part of my a/c and use phone calls only.

fuzzby100 · 29-08-2015 12:08pm

Sorry I should add that the data was being consumed by the phone's Android OS.

Ghost Train · 29-08-2015 4:38pm

I had the same with my z3 compact , might have been when o2 switched to three, something was using small bit of data even with data off. Had to change the APN. Never queried it with Three but was pretty annoying to see data usage with data set to off

fuzzby100 · 30-08-2015 7:47am

Thanks for the comment Ghost Train. It looks like modern technology is'nt all perfect.

Internet usage on Sony Experia E4G

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