Metered usage

sputnick123

I have a meter installed a few months now and my bill just says unmetered charges on it.

I am anxious to check what my metered usage is so i can see if there is any leak but dont know how to do this.  I thought the metered usage was meant to be on the back of my bill but its all just unmetered.

Thanks

Irish Water: Amy A

Hi sputnick123,

Thanks for your query regarding your water meter.

Bills are calculated on a quarterly basis and are based on a number of factors; one of which being whether a meter has been installed at the property or not. You are correct in stating that metered usage is displayed on the back of Irish Water bills if there is a meter at the property.

However, if your water meter is installed in the middle of a billing cycle, your bill will be unmetered until the next billing cycle commences. All future bills will be based on water consumption and will be broken down on the back on your bills.

I can certainly check when your meter was installed and confirm that this is the reason why your bill is unmetered, if you wish for me to do so. To do this, we would ask that you send the following details via private message:

- Name;
- Address and;
- Contact Number.

Best regards,
Amy.

sputnick123

PM sent

Irish Water: Niall

Hi sputnick123,

Thank you for your response.

A member of our team has responded to your query via PM.

Thanks,
Niall