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New Nexus 9 wont connect to home WiFi

  • 26-08-2015 8:54am
    #1
    Zipppy
    Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭


    New Nexus 9 landed in door yesterday eve.

    Won't connect to home WiFi (UPC Horizon box)

    Lots and lots of suggestions online so really confused..

    Anyone here suffer similar?


Comments

  • #2
    Ste-
    Registered Users, Registered Users 2 Posts: 4,751 ✭✭✭Ste-


    What happens to make it fail, will wifi turn on, does it give you an error.
    haev you tried other wifi locations ? does it give teh same error message ?


  • #3
    Zipppy
    Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭Zipppy


    Ste- wrote: »
    What happens to make it fail, will wifi turn on, does it give you an error.
    haev you tried other wifi locations ? does it give the same error message ?

    Ah yes should have mentioned that :)

    Just hangs on 'connecting....attempting connection...then connection failed'...

    managed to connect to phone hot spot in work and download software update so will try again this evening at home...


  • #4
    syklops
    Closed Accounts Posts: 18,966 ✭✭✭✭syklops


    Zipppy wrote: »
    Ah yes should have mentioned that :)

    Just hangs on 'connecting....attempting connection...then connection failed'...

    managed to connect to phone hot spot in work and download software update so will try again this evening at home...

    By any chance do you have MAC filtering turned on?


  • #5
    Zipppy
    Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭Zipppy


    syklops wrote: »
    By any chance do you have MAC filtering turned on?

    Standard UPC horizon box so wouldnt think so....all devices to date have been fine except this N9


  • #6
    syklops
    Closed Accounts Posts: 18,966 ✭✭✭✭syklops


    Zipppy wrote: »
    Standard UPC horizon box so wouldnt think so....all devices to date have been fine except this N9

    Is it definitely a legit Nexus?


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  • #7
    Zipppy
    Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭Zipppy


    syklops wrote:
    Is it definitely a legit Nexus?


    I don't understand ?


  • #8
    Bluefoam
    Registered Users, Registered Users 2 Posts: 7,753 ✭✭✭Bluefoam


    Have you rebooted the router? Might sound simple, but is often a fix on older less up to date routers...


  • #9
    Zipppy
    Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭Zipppy


    Bluefoam wrote:
    Have you rebooted the router? Might sound simple, but is often a fix on older less up to date routers...


    Yup tried that...to no avail..still the same this eve...looks like it's just home network....I wonder would changing wifi channel work ?


  • #10
    nedd
    Registered Users, Registered Users 2 Posts: 2,035 ✭✭✭nedd


    Zipppy wrote: »
    Yup tried that...to no avail..still the same this eve...looks like it's just home network....I wonder would changing wifi channel work ?

    Is it an older router? I used to have to change the wifi channel on an older router to get my laptop to connect but newer version of eircom router fixed this issue.

    Check that band wifi is auto on the tablet under advanced wood settings.


  • #11
    Zipppy
    Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭Zipppy


    nedd wrote:
    Is it an older router? I used to have to change the wifi channel on an older router to get my laptop to connect but newer version of eircom router fixed this issue.

    nedd wrote:
    Check that band wifi is auto on the tablet under advanced wood settings.


    Band is auto
    This is a UPC horizon box so technically no individual router...no settings on TV to change bands either...there used to be...


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  • #12
    irishpancake
    Registered Users, Registered Users 2 Posts: 1,481 ✭✭✭irishpancake


    Zipppy wrote: »
    Ah yes should have mentioned that :)

    Just hangs on 'connecting....attempting connection...then connection failed'...

    managed to connect to phone hot spot in work and download software update so will try again this evening at home...

    Are you using the 5 GHz Wifi?

    Have you tried disabling it, if you are not using it?

    Have you tried turning off 5GHz on the Nexus.

    I don't have such a box, but my son has, and he had problems, bad wifi from the box anyway, but he solved for himself by only utilising 2.4 GHz, getting a wifi monitor app to check the channels, and use the channel which was least busy, if those readings can be trusted.

    There also was Free Wifi thingy, which uses 5GHz I think, not sure if it can be disabled.

    Or, you could try using 5 G Hz exclusively on the Nexus, the range I believe is bad.....

    Or again connect a better router to the box, use the box for TV only, and the router, any old router, properly configured, would be better than the Horizon for Wifi.....that was my sons conclusion anyway.

    Thread here about your options

    Best of luck.


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