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On line account

  • 20-08-2015 4:44pm
    #1
    Banned (with Prison Access) Posts: 1,280 ✭✭✭


    I have just received an email from Irish Water thanking me for signing up for an Irish Water on line account.  I have never signed up to Irish Water for an on line account and have never given Irish Water permission to contact me by phone or email.  Can I ask and receive an answer to the following question please.  Where did Irish Water or from who did Irish Water receive my email address ?. 
    For all you wannabee IrishWater Reps out there Please leave the answer to The Irish Water Reps on here.


Comments

  • Closed Accounts Posts: 310 ✭✭Irish Water: Niall


    Hi Riva10,

    Thank you for your query.

    Would you mind sending the following details via private message and we can investigate this for you:

    - Name;
    - Address and
    - Contact Number.

    Thanks in advance.

    Kind regards,
    Niall


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Hi Riva10,

    Thank you for your query.

    Would you mind sending the following details via private message and we can investigate this for you:

    - Name;
    - Address and
    - Contact Number.

    Thanks in advance.

    Kind regards,
    Niall
    PM sent


  • Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Thanks Riva10,

    A member of our team will respond to your PM shortly.

    Kind regards,
    Mairead


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    I have just been informed that an on line account using my email address .  This is definately not true as I registerd using  the phone and most certainly did not set up an online account.  
    This update is for information only and not an invitation for the wannabees out there.  I have asked for this on line account to be closed.  I will keep you updated. 


  • Closed Accounts Posts: 178 ✭✭Irish Water: Aaron P


    Riva10 wrote: »
    I have just been informed that an on line account using my email address .  This is definately not true as I registerd using the phone and most certainly did not set up an online account.
    This update is for information only and not an invitation for the wannabees out there. I have asked for this on line account to be closed. I will keep you updated.
    Hi Riva10,

    A member of our team has responded to your private message,

    Kind regards,
    Aaron


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  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    I have been informed by Amy (Genuine Irish Water Rep.) that my "on line" account has been deactivated and all future correspondence will be received through An Post.  Result. 
    Although the original question remains unanswered. :(


  • Closed Accounts Posts: 196 ✭✭Irish Water: Amy A


    Hi Riva10,
    Riva10 wrote: »
    Although the original question remains unanswered.:(
    We are currently investigating your query; however due to the fact that it regards your personal data we have responded privately.

    Kind regards,
    Amy.


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Riva10 wrote: »
    I have just been informed that an on line account using my email address .  This is definately not true as I registerd using the phone and most certainly did not set up an online account.
    This update is for information only and not an invitation for the wannabees out there. I have asked for this on line account to be closed. I will keep you updated.
    Hi Riva10,

    A member of our team has responded to your private message,

    Kind regards,
    Aaron
    Hi Aaron
    Any update on this mystery?


  • Closed Accounts Posts: 310 ✭✭Irish Water: Niall


    Hi Riva10,

    A member of our team has responded to your query via DM.

    Thanks,
    Niall


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Hi Riva10,

    A member of our team has responded to your query via DM.

    Thanks,
    Niall
    I am still waiting and getting impatient:mad:


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  • Closed Accounts Posts: 196 ✭✭Irish Water: Amy A


    Hi Riva10,

    Apologies for the delay.

    Your query is still being investigated. As soon as an update is received, we will ensure to contact you via PM.

    Best regards,
    Amy.


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Hi Riva10,

    Apologies for the delay.

    Your query is still being investigated. As soon as an update is received, we will ensure to contact you via PM.

    Best regards,
    Amy.

    Again this post is for information purposes only and does not warrant comments.
    Irish Water have still not revealed to me where or how my email was obtained. I am sure that if it had been obtained legaly, I would have been informed. I am not very impressed with Irish Water's openness and honesty.  I smell something dirty and it,s not my feet. :confused:


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Riva10 wrote: »
    Hi Riva10,

    Apologies for the delay.

    Your query is still being investigated. As soon as an update is received, we will ensure to contact you via PM.

    Best regards,
    Amy.

    Again this post is for information purposes only and does not warrant comments.
    Irish Water have still not revealed to me where or how my email was obtained. I am sure that if it had been obtained legaly, I would have been informed.  I am not very impressed with Irish Water's openness and honesty.   I smell something dirty and it,s not my feet. :confused:
    I'm still waiting.  I will not go away


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Why are Irish Water not answering my questions.  What are you hiding and why.  Where was my email obtained .  Why are you not answering.
    Again, these questions are for Irish Water Reps and not any "Wannabees"


  • Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    What exactly is a 'Wannabeesa'?


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Why are Irish Water refusing to answer or even comment? Hiding behind a veil of silence only proves my point.


  • Closed Accounts Posts: 4,023 ✭✭✭Satriale


    Riva10 wrote: »
    Why are Irish Water refusing to answer or even comment? Hiding behind a veil of silence only proves my point.
    If you have concerns it may be worth contacting the Data protection Commissioner. They may be able to help you find out where they got it.


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Come on Irish Water and answer my questions.  Come clean if you pardon the pun and let people know from where you are getting peoples'  email addresses from


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Helloooooooooooo  Any Irish Water reps on or have you taken a vow of silence.?  Or have you got something to hide maybe?


  • Company Representative Posts: 485 Verified rep Irish Water: Allanah


    Hi Riva10,

    Apologies for the delay.

    We are expecting a response from the relevant department today and we will bring it to you as soon as we receive it.

    Kind regards,
    Allanah


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  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Well Allanah, have you any update on my queries?


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    It is now one calendar month since I voiced my concerns as to where Irish Water obtained my e mail address.  You have still not answered my questions.  You have promosed both on the forum and also by pm that you will give me answers. When now can I expect an answer.  


  • Banned (with Prison Access) Posts: 1,280 ✭✭✭Riva10


    Hellooooooooo   Any Irish Water reps out there.  This stalling does'nt look good. 


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