53 Degrees North end of Summer Sale

weslers

Starts online today upto 50% off. Or if you are a member you can go to your local store between 6-9pm this evening and open to the general public in the morning. Just order a few bits online earlier and most of the them were at least 40% off and some at 50%.

http://www.53degreesnorth.ie/end-of-season-sale-1.html

Mushy

Nice new North Face jacket at 40% off, thanking you. Not that I really have the money, but I've been looking for months.

Bob_the_dog

Was in Carrickmines this evening and they massively messed up, they had to take down their website today as they had put practically everything they stock up at 40-50% discount by mistake.

Website now corrected but several pee'd off people including me

Timmaay

Don't think thats the 1st time either they totally messed up a sale on their website??

weslers

Bob_the_dog wrote: »

Was in Carrickmines this evening and they massively messed up, they had to take down their website today as they had put practically everything they stock up at 40-50% discount by mistake.

Website now corrected but several pee'd off people including me

Was up there myself and the guys mentioned the sale will be backup online as soon as the company behind it fix the mess up.

I would say any orders that went through would need to be honored

Mushy

Doesn't appear the website is back up yet. I do know my order gas been sent out, so hopefully got lucky!

weslers

Mushy wrote: »

Doesn't appear the website is back up yet. I do know my order gas been sent out, so hopefully got lucky!

Should be they ship via DPD so you should get a tracking number in an email also DPD text you when its out for delivery. I ordered Wed got it Fri. Looking for the site to come back to order some more.

Mushy

weslers wrote: »

Should be they ship via DPD so you should get a tracking number in an email also DPD text you when its out for delivery. I ordered Wed got it Fri. Looking for the site to come back to order some more.

I got the email saying it's at depot for delivery Monday. Site was back up yesterday, the jacket I got was supposed to be €95, not the €60 I paid.

weslers

Mushy wrote: »

I got the email saying it's at depot for delivery Monday. Site was back up yesterday, the jacket I got was supposed to be €95, not the €60 I paid.

The site was backup the same day but the Summer Sale stuff wasn't back online put they guy in store said it would be (not up yet as of just now)

KayeQ

I got an email just now from 53degrees north, regarding about my orders and they are all cancelled:( too good to be true.

weslers

KayeQ wrote: »

I got an email just now from 53degrees north, regarding about my orders and they are all cancelled:( too good to be true.

Can they do that...

KayeQ

I don't know...

Here's the email they send me

Hi ***,

Unfortunately we had a pricing error on our website and we will be unable to fulfil this order. We will refund you today for these items.


Sincere apologies for any inconvenience caused.

weslers

KayeQ wrote: »

I don't know...

Here's the email they send me

Hi ***,

Unfortunately we had a pricing error on our website and we will be unable to fulfil this order. We will refund you today for these items.


Sincere apologies for any inconvenience caused.

Im sure this has happened before to other sites and they had to fulfil the orders

weslers

KayeQ wrote: »

I don't know...

Here's the email they send me

Hi ***,

Unfortunately we had a pricing error on our website and we will be unable to fulfil this order. We will refund you today for these items.


Sincere apologies for any inconvenience caused.

Im sure they probably are covered some where in their terms of service

mbshrekito

weslers wrote: »

Im sure they probably are covered some where in their terms of service

T&C

Website Errors
We endeavour to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price or item availability. We try to ensure that all pricing and stock availability on the website is accurate, but occasionally an error may occur and goods may be incorrectly priced or featured. If we discover that a pricing error has been made, we reserve the right to suspend your order and contact you to ask whether you wish continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price. We present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. We apologise if stock errors occur, we update our stock regularly but unfortunately discrepancies do occur. Typically all items displayed on our site are available for dispatch. If any ordered goods are not readily available to us, we reserve the right to cancel your order. We will refund in full any payment made for such goods. Please note that unitl you receive your "Order Confirmation" e-mail, your order has not been confirmed.

KayeQ

mbshrekito wrote: »

T&C

Website Errors
We endeavour to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price or item availability. We try to ensure that all pricing and stock availability on the website is accurate, but occasionally an error may occur and goods may be incorrectly priced or featured. If we discover that a pricing error has been made, we reserve the right to suspend your order and contact you to ask whether you wish continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price. We present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. We apologise if stock errors occur, we update our stock regularly but unfortunately discrepancies do occur. Typically all items displayed on our site are available for dispatch. If any ordered goods are not readily available to us, we reserve the right to cancel your order. We will refund in full any payment made for such goods. Please note that unitl you receive your "Order Confirmation" e-mail, your order has not been confirmed.

Thanks for that. They're well prepared with their website errors anyway.

weslers

mbshrekito wrote: »

T&C

Website Errors
We endeavour to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price or item availability. We try to ensure that all pricing and stock availability on the website is accurate, but occasionally an error may occur and goods may be incorrectly priced or featured. If we discover that a pricing error has been made, we reserve the right to suspend your order and contact you to ask whether you wish continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price. We present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. We apologise if stock errors occur, we update our stock regularly but unfortunately discrepancies do occur. Typically all items displayed on our site are available for dispatch. If any ordered goods are not readily available to us, we reserve the right to cancel your order. We will refund in full any payment made for such goods. Please note that unitl you receive your "Order Confirmation" e-mail, your order has not been confirmed.

Makes sense alright. They are still working on the site. I tried to order a few items at 40% off then when I went to check out all the prices were back to normal.

bidiots

I'm not sure a disclaimer protects them from pricing errors though, whats to stop them continuously displaying wrong prices in order to draw click bait? (As happened last year too)

mbshrekito

bidiots wrote: »

I'm not sure a disclaimer protects them from pricing errors though, whats to stop them continuously displaying wrong prices in order to draw click bait? (As happened last year too)

The problem is until someone takes the risk of taking them to court the law is unclear - in shops they can refuse to sell an item and withdraw it from sale - but in a shop if you have already paid it is too late as the contract is binding.

On the web there is a lack of clarity on "acceptance".

I ordered the Choktoi at 40% discount but haven't heard anything since.

weslers

bidiots wrote: »

I'm not sure a disclaimer protects them from pricing errors though, whats to stop them continuously displaying wrong prices in order to draw click bait? (As happened last year too)

That was 1st thought I'm sure something happened last year to a pricey item on a particular website and they had to honor all the orders

StaticNoise

bidiots wrote: »

I'm not sure a disclaimer protects them from pricing errors though, whats to stop them continuously displaying wrong prices in order to draw click bait? (As happened last year too)

The price you see is the price you pay.


From NCA:

Distance selling

If you are in a shop or on a stall, your prices must be clearly visible and legible to prospective customers and near the product. But what if you are selling via a website or by mail order?

These are instances of "distance selling", where you and your customer aren't physically present together. Other examples would be orders taken over the phone or by fax or email.
In these case the price must be given near to the description of the product (for example next to each other on a web page, or near to each other in a mail order catalogue).

Notch000

weslers wrote: »

That was 1st thought I'm sure something happened last year to a pricey item on a particular website and they had to honor all the orders

that was amazon, they sold a ton of stuff for 1 cents due to system error and had to honour the prices, the row tho was over amazon passing those price shortfalls back to the sub retailers

talking_walnut

This debate comes up every time there's an error in website pricing. They don't have to honour the price. The law isn't so rigid that it doesn't recognise mistakes.

Have a look for previous threads about similar situations. People with more knowledge of the law than me have explained it.

mbshrekito

Contacted them about my order which was 40% off (in store it's still the full price) - they are waiting for stock to arrive to send it out....

So looks like I've got a decent deal.