My water payments not showing on account

CJmasgrande

I am vey frustrated!

We registered from day one and was paying Irosh water bills via online banking and BOI.

I recently received a number of letters and phone calls from Irish water stating we have unpaid bills.

I have emailed twice last week a requested digital proof of psyments and my account details and no replay from Irish water.

I would like this resolved ASAP and I am not one but impressed, I also regret answering the phone as I think this is totally wrong nowadays to just call people up over the phone, it could have been anyone at the other end of the phone, my wife answered the calls and for all we know it could have been a con artist from Timbucktoo

Irish Water: Niall

Hi CJmasgrande,

Thank you for your query and apologies for any inconvenience caused.

Would you mind sending the following details via private message and we can certainly look into this matter for you:

- Name;
- Contact Number and
- Address.

Thanks in advance.

Kind regards,
Niall

CJmasgrande

Irish Water: Niall wrote: »

Hi CJmasgrande,

Thank you for your query and apologies for any inconvenience caused.

Would you mind sending the following details via private message and we can certainly look into this matter for you:

- Name;
- Contact Number and
- Address.

Thanks in advance.

Kind regards,
Niall

PM sent

Irish Water: Kim

Thanks for that update.

A member of our team will respond to your query via PM shortly.

Kind regards,
Kim