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Grey question mark on 4 month old iMac

  • 13-08-2015 10:22pm
    #1
    naasrd
    Registered Users, Registered Users 2 Posts: 2,408 ✭✭✭


    This evening I went to pick up an iMac I agreed a sale on over on Adverts, the guy had it in the box along with receipt ready to go but I asked to have a look at it running before I handed over the cash. After he switched it on all we got was a flashing grey question mark. I left him re installing OS X and said I'd call back tomorrow. Any other idea why such a new model wouldn't boot up?


Comments

  • #2
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    Dead or dying hard drive would be my first guess.


  • #3
    kip d
    Registered Users, Registered Users 2 Posts: 13 ✭kip d


    Hardware failure, it's not a home fix


  • #4
    naasrd
    Registered Users, Registered Users 2 Posts: 2,408 ✭✭✭naasrd


    Many thanks guys. I guess 780 for a 4 month old iMac was too good to be true...


  • #5
    STEINBERG
    Registered Users, Registered Users 2 Posts: 248 ✭✭STEINBERG


    Could be just a corrupt file system or a loose cable to the motherboard. After he reinstalls OSX question hi if he has ever opened up the iMac for whatever reason.

    Plenty of Vids on YT explaining this..


  • #6
    FGR
    Registered Users, Registered Users 2 Posts: 2,464 ✭✭✭FGR


    For something so new he could easily get that repaired under warranty before shifting it?


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  • #7
    Xpro
    Registered Users, Registered Users 2 Posts: 901 ✭✭✭Xpro


    Surely this is still under Apple Care? Have you ran the serial check?


  • #8
    naasrd
    Registered Users, Registered Users 2 Posts: 2,408 ✭✭✭naasrd


    Turns out he left it into CEX for valuation and they wiped it. He reinstalled OS X and all was good, but by then I'd picked up a sweeter deal on adverts. Though not as sweet as the 780 we agreed on!


  • #9
    DubDJ
    Registered Users, Registered Users 2 Posts: 5,359 ✭✭✭DubDJ


    Grey question mark is when there's no OS X installed on the HDD. Should of been fine, a bootable USB or recovery mode and your good to go.


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