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Logitech USB Headset H540 and Surface Pro3 c/w docking station

  • 13-08-2015 12:47pm
    #1
    kingstown
    Registered Users, Registered Users 2 Posts: 208 ✭✭


    Hi
    Maybe someone might know if this combination will work?
    I tried it today during a Webex call and i couldnt get it to work (i.e. get sound through the headphones)

    See below from the Logitech help / support site



    If you're having audio issues with your headset, try the following:

    Make sure your headset is selected as the audio-output device for your computer (see your computer's documentation for help).

    Ensure that your headset is selected as the audio-output device for your chat or music application.

    Adjust the volume on your headset, computer, and chat or music application.

    Verify that the audio isn't set to "Mute" in your operating system's audio settings and chat or music application.

    Try connecting your headset to a different USB port on your computer.

    Connect your headset directly to a USB port on your computer, and not to a USB hub or extension.


    As the docking station has several USB ports and i have 3 free i tried it in all 3 but to no avail. I suppose the docker is basically a hub so therefore it wont work?
    Any thoughts?


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