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2nd bill received

  • 07-08-2015 11:05am
    #1
    Registered Users, Registered Users 2 Posts: 6,051 ✭✭✭


    Hi

    I received 2nd bill today online for 2 adults. Un metered. Bill is € 72.66 this time.

    First bill was € 64.1.

    Why has it gone higher? Any idea?

    Note: We just moved houses few weeks back, and this latest bill corresponds to previous address. And our current house has meter.

    Thanks


Comments

  • Closed Accounts Posts: 94 ✭✭Irish Water: Kim


    Hi masterboy123,

    Thanks for getting in touch.
    I received 2nd bill today online for 2 adults. Un metered. Bill is 72.66euro this time.

    First bill was 64.1euro.

    Why has it gone higher? Any idea?

    Note: We just moved houses few weeks back, and this latest bill corresponds to previous address. And our current house has meter.

    We can look into this matter for you, if you wish. Would you mind sending the following details via private message and we can investigate this query further:

    - Name;
    - Address and
    - Contact Number.

    Thanks in advance.

    Kind regard,
    Kim


  • Registered Users, Registered Users 2 Posts: 6,051 ✭✭✭masterboy123


    Thanks Kim.
    I have sent PM now


  • Closed Accounts Posts: 94 ✭✭Irish Water: Kim


    Thanks for that update.

    A member of our team will respond to your private message shortly.

    Kind regards,
    Kim


  • Registered Users, Registered Users 2 Posts: 6,051 ✭✭✭masterboy123


    Problem resolved today.


  • Closed Accounts Posts: 94 ✭✭Irish Water: Kim


    That's great to hear.

    Thanks for updating us.

    If you have any future queries, please don't hesitate to ask.

    Kind regards,
    Kim


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