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Revenue Hanging Up???

  • 06-08-2015 1:45pm
    #1
    segadreamcast
    Registered Users, Registered Users 2 Posts: 2,872 ✭✭✭


    PAYE Inquiries North City keep hanging up on me - it has happened three times now and I have to hold for ten minutes between calls. What on earth? Has this ever happened to anyone before? The person says hello and no sooner have I said "hello, I have a question" than they've hung up.

    I'm incensed in truth, is there a complaint mechanism?


Comments

  • #2
    Páid
    Registered Users, Registered Users 2 Posts: 917 ✭✭✭Páid


    Use the contact locator on this page to get an email address for them. They might call you back.

    http://www.revenue.ie/en/contact/index.html


  • #3
    gerrybbadd
    Registered Users, Registered Users 2 Posts: 10,301 ✭✭✭✭gerrybbadd


    If your query is of a PAYE nature, then they won't entertain taking those calls locally.

    You'd have to ring 1890 333 425


  • #4
    relax carry on
    Registered Users, Registered Users 2 Posts: 4,113 ✭✭✭relax carry on


    segadreamcast wrote: »
    PAYE Inquiries North City keep hanging up on me - it has happened three times now and I have to hold for ten minutes between calls. What on earth? Has this ever happened to anyone before? The person says hello and no sooner have I said "hello, I have a question" than they've hung up.

    I'm incensed in truth, is there a complaint mechanism?

    Complaints procedure below. What 1890 number were you calling?

    http://www.revenue.ie/en/about/custservice/how-complain-revenue.html


  • #5
    2ndcoming
    Registered Users, Registered Users 2 Posts: 3,588 ✭✭✭2ndcoming


    There's no public line to any PAYE district, everyone has to use the 1890 helpline.

    If you're calling a landline number you somehow obtained you are calling someone's private internal extension and they have no obligation to take the call tbh.


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