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Connection problems

  • 05-08-2015 10:41pm
    #1
    themom
    Registered Users, Registered Users 2 Posts: 91 ✭✭


    Hi everyone

    Posting for my daughter who is abroad.

    Her iPhone 5c won't allow her to access any internet or apps except for viber.She is relying on wi-fi as she is away and has tried 4 different network connections.This is a new problem as she is away since May and its only in the last week she is having trouble.

    Has anyone any idea what the problem may be?


Comments

  • #2
    Zcott
    Registered Users, Registered Users 2 Posts: 3,206 ✭✭✭Zcott


    Try resetting network settings, then if no change, call the carrier.


  • #3
    naasrd
    Registered Users, Registered Users 2 Posts: 2,408 ✭✭✭naasrd


    themom wrote: »
    Hi everyone

    Posting for my daughter who is abroad.

    Her iPhone 5c won't allow her to access any internet or apps except for viber.She is relying on wi-fi as she is away and has tried 4 different network connections.This is a new problem as she is away since May and its only in the last week she is having trouble.

    Has anyone any idea what the problem may be?

    Is she on Bill pay or PAYG? And when she searches for a carrier/network (in Settings) can you find out what options she sees?

    Also, find out what provider she's with and ask them here, Three, Vodafone etc, have dedicated sites.


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