Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Windows Explorer crashing (8.1)

  • 05-08-2015 3:32pm
    #1
    HighLine
    Closed Accounts Posts: 3,378 ✭✭✭


    I am having a problem whereby when I try to access my "Downloads" folder, it will open initially and show no files there (even though there are files there) and a couple of seconds later, Explorer crashes.

    All other folders like "Documents" and "Pictures" are opening as normal. Any suggestions?


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Are there any video files in that folder?

    I've seen this happen where a video thumbnail is being generated and a codec crashes. Check the Application event log and see what the Faulting Module Path is in the crash event. This might tell you what codec or other file is at fault.


  • #3
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    You can use the command line to remove media files to elsewhere then try open the dir in explorer. That'll prove if its a thumb or not.


  • #4
    HighLine
    Closed Accounts Posts: 3,378 ✭✭✭HighLine


    Thanks for the help guys...
    ED E wrote: »
    You can use the command line to remove media files to elsewhere then try open the dir in explorer. That'll prove if its a thumb or not.

    I'd rather just delete any video files in the folder... How do I go about doing this from the Command prompt window?


  • #5
    Bayberry
    Registered Users, Registered Users 2 Posts: 707 ✭✭✭Bayberry


    HighLine wrote: »
    Thanks for the help guys...

    I'd rather just delete any video files in the folder... How do I go about doing this from the Command prompt window?

    Open a command prompt (click on start and type CMD). A black box should open with a prompt of C:\Users\HighLine>

    type CD DOWNLOADS and hit enter to change to the downloads folder.

    Type DIR and hit enter to get a list of the files in the folder.

    You can delete everything with DEL *.* or delete a single filen with DEL filename


  • #6
    HighLine
    Closed Accounts Posts: 3,378 ✭✭✭HighLine


    That has worked perfectly! It was an iPhone video file sent via email and once I deleted it, everything went back to normal! Thanks to all for the help, it had been driving me nuts for the last 2 days.


  • Advertisement
  • #7
    Aimead
    Registered Users, Registered Users 2 Posts: 184 ✭✭Aimead


    Explorer doing things automatically like that annoys the crap out of me. It is possible to stop it doing those things though. You can disable the thumbnail generation with the following registry entries: 
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
  "NoThumbnailCache"=dword:00000001
   
  [HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Explorer]
  "DisableThumbsDBOnNetworkFolders"=dword:00000001
    Not recommended for those unfamiliar with the registry though.


Advertisement