Broadband & 4G in Donegal/Derry Border

Hamill92

Folks need advise here.

I'm based in Burt (10 minute from Derry/Donegal border)

I'm now with NWE Bluebox for last 18 months.

I'm on Network Three (North)

The signal for Three is alright for me (3G) - 0.50MB to 1.3MB Depending on peak time. Unlimited data on phone.

Broadband speed is shocking! Worst in last 3 months now and not working anymore last 4 days. I'll be lucky to get 0.2 to 0.9MB at any time.
Anyone else in same situation as me?

Unfortunately Fibre broadband is not possible in my area.
Wouldn't go back to Eircom in a fit. It's even worst than Bluebox.
Anyone else have better ideas before I lose my temper.

I'll be happy enough with least 10MB. I wouldn't mind paying big money for at long it's garrretee I'll get least 10MB

Advise?


Thank

Valdes

Check all the other mobile broadband providers - you might be nearer a Meteor/Vodafone/ mast etc?

Hamill92

Valdes wrote: »

Check all the other mobile broadband providers - you might be nearer a Meteor/Vodafone/ mast etc?

I've spoke to Eircom yesterday. They're installing Cable from LK to Bridgend. Which is good news and work will be finished by May 2016.
So I'm chafing to Vodafone just for internet for the phone only but will be keeping Three for calls and texts.

jay93

Make sure you have signal on Vodafone the signal looks bad in your area be lucky to get 3G based on their maps .

Hamill92

jay93 wrote: »

Make sure you have signal on Vodafone the signal looks bad in your area be lucky to get 3G based on their maps .

Thank. I've got an email from Sheena from Vodafone and it's confirmed the signal is poor for 3G. Getting more info about phone line broadbrand from Vodafone and I'll see the craic about it. I rather wait till Eircom install the cables connection box next ear and I'll be happy man for good.

Update- NWE admitted that the problem was their side. Their servers is overloaded and they doing some up grade work at Burtfoot station.

No Freeview From Limavady

Hamill92 wrote: »

Folks need advise here.

I'm based in Burt (10 minute from Derry/Donegal border)

I'm now with NWE Bluebox for last 18 months.

I'm on Network Three (North)

The signal for Three is alright for me (3G) - 0.50MB to 1.3MB Depending on peak time. Unlimited data on phone.

Broadband speed is shocking! Worst in last 3 months now and not working anymore last 4 days. I'll be lucky to get 0.2 to 0.9MB at any time.
Anyone else in same situation as me?

Unfortunately Fibre broadband is not possible in my area.
Wouldn't go back to Eircom in a fit. It's even worst than Bluebox.
Anyone else have better ideas before I lose my temper.

I'll be happy enough with least 10MB. I wouldn't mind paying big money for at long it's garrretee I'll get least 10MB

Advise?


Thank

I'm in Burt too bluebox broadband are awful.customer service crap and won't invest in there masts too many people on them.

Bluebox need to listen to its customers they are shocking Scott McClelland needs to work harder to address problems he is the owner of bluebox does not speak to customers

No Freeview From Limavady

No Freeview From Limavady wrote: »

I'm in Burt too bluebox broadband are awful.customer service crap and won't invest in there masts too many people on them.

Bluebox need to listen to its customers they are shocking Scott McClelland needs to work harder to address problems he is the owner of bluebox does not speak to customers

Any updates news on eircom putting broadband line from letterkenny to Bridgend?

Hamill92

No Freeview From Limavady wrote: »

Any updates news on eircom putting broadband line from letterkenny to Bridgend?

No update so far.

I'm still with Bluebox as I've no choice atm.

I've been looking at Signal Booster for my phone Network.

There's too many online to choose but not sure as I'll be happy to get full signal on 3G.

I've done the speed test many time on Home Broadbrand. It's better than it was at the summer time.

I'm getting 1.2MB most time until it's hit 5pm to 12pm it does down to 0.1MB

What about you?

No Freeview From Limavady

Hamill92 wrote: »

No update so far.

I'm still with Bluebox as I've no choice atm.

I've been looking at Signal Booster for my phone Network.

There's too many online to choose but not sure as I'll be happy to get full signal on 3G.

I've done the speed test many time on Home Broadbrand. It's better than it was at the summer time.

I'm getting 1.2MB most time until it's hit 5pm to 12pm it does down to 0.1MB

What about you?

Nothing hamill92 I sent Charlie Mc conalogue an email about you should do the same I was told by eir estimated time for Bridgend exchange to be upgraded is 12 mths to fibre far too long it says on there website 6 weeks they def have no plans to upgrade Bridgend exchange.

Hamill92

No Freeview From Limavady wrote: »

Nothing hamill92 I sent Charlie Mc conalogue an email about you should do the same I was told by eir estimated time for Bridgend exchange to be upgraded is 12 mths to fibre far too long it says on there website 6 weeks they def have no plans to upgrade Bridgend exchange.

Who's Charlie Mc Conalogue?

Anyway I'm in Burt 500 Yards from An Granian Hotel.

I've been told by someone on Live Chat Via Eircom that it'll take 6-12 months but I wouldn't believe till I see it and also found out that even if they did install Fibre exchange at main road. They'll not cover where I live.


They installing exchange in NewtonCunningham and Bridgend so I don't know if that any good to me.

In serious need for 100mb ffs!

No Freeview From Limavady

Hamill92 wrote: »

Who's Charlie Mc Conalogue?

Anyway I'm in Burt 500 Yards from An Granian Hotel.

I've been told by someone on Live Chat Via Eircom that it'll take 6-12 months but I wouldn't believe till I see it and also found out that even if they did install Fibre exchange at main road. They'll not cover where I live.


They installing exchange in NewtonCunningham and Bridgend so I don't know if that any good to me.

In serious need for 100mb ffs!

I'm very close to grianan hotel Burt chapel too!!!

Charlie the TD lives up past Burt chapel member of Irish parliament I don't think it will cover me I'm off main road that's not fair

No Freeview From Limavady

No Freeview From Limavady wrote: »

I'm very close to grianan hotel Burt chapel too!!!

Charlie the TD lives up past Burt chapel member of Irish parliament I don't think it will cover me I'm off main road that's not fair

We need proper broadband fibre as like rest of the country paying the same

tekkiemetal

I find them useless - terrible customer service, always breaking down, have to make numerous phone calls and emails before someone does something. If I had any other choice I would drop them straight away.

Hamill92

tekkiemetal wrote: »

I find them useless - terrible customer service, always breaking down, have to make numerous phone calls and emails before someone does something. If I had any other choice I would drop them straight away.

100% agree with you.

Worst provider & Customer Service.

In last 4 weeks now speed is shocking!

In last 2 days our speed is no more than 0.3MB and 2am is 0.7MB

I've been on phone to other providers like Eircom & Virgin Media. No luck with information about Optic Fibre date for exchange connection. Thinking of going back to Eircom for steady 2mb speed but I can't remember what it like when we had EIrcom it's been more 5 years since we left Eircom for Bluebox.