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Can I bring my phone to any Apple Store Genius Bar

  • 01-08-2015 08:10PM
    #1
    xabi
    Registered Users, Registered Users 2 Posts: 3,028 ✭✭✭


    My iPhone 6 has the misaligned front camera and now the screen is clicking when pressed. I'm in the UK next week and was wondering if I can book a slot at any Genius Bar?


Comments

  • #2
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,271 Mod ✭✭✭✭godtabh


    xabi wrote: »
    My iPhone 6 has the misaligned front camera and now the screen is clicking when pressed. I'm in the UK next week and was wondering if I can book a slot at any Genius Bar?

    Is that a thing? I think I have the same thing


  • #3
    Bored_lad
    Registered Users, Registered Users 2 Posts: 919 ✭✭✭Bored_lad


    You can go to any Genius Bar in any apple store yes it doesn't matter if you didn't buy the device there once it's an apple device.


  • #4
    seankb
    Registered Users, Registered Users 2 Posts: 55 ✭✭seankb


    I had to book an appointment with them but had no issue just rang apple and organised it with where I was going in the uk.


  • #5
    xabi
    Registered Users, Registered Users 2 Posts: 3,028 ✭✭✭xabi


    And If it warrants a replacement, will they have any issue with it being tied to an Irish operator?


  • #6
    xabi
    Registered Users, Registered Users 2 Posts: 3,028 ✭✭✭xabi


    godtabh wrote: »
    Is that a thing? I think I have the same thing

    Know issue apparently, have a Google


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  • #7
    seankb
    Registered Users, Registered Users 2 Posts: 55 ✭✭seankb


    They issued a replacement on mine no issue at all.


  • #8
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,271 Mod ✭✭✭✭godtabh


    xabi wrote: »
    Know issue apparently, have a Google

    My camera looks like a half moon. Only noticed in the last week


  • #9
    xabi
    Registered Users, Registered Users 2 Posts: 3,028 ✭✭✭xabi


    godtabh wrote: »
    My camera looks like a half moon. Only noticed in the last week

    Same here, along with a lot of others too apparantly, they should fix it if it's within the first year.


  • #10
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,271 Mod ✭✭✭✭godtabh


    bought it on launch day so need to get that sorted


  • #11
    Zcott
    Registered Users, Registered Users 2 Posts: 3,204 ✭✭✭Zcott


    They'll replace it even if it's water damaged and has the camera crescent.


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  • #12
    dodzy
    Registered Users, Registered Users 2 Posts: 10,384 ✭✭✭✭dodzy


    Every 6 I've seen has it to some degree, mine included. Not one has experienced any impact on image quality. I've been debating on exchange or not.


  • #13
    zeromedic
    Registered Users, Registered Users 2 Posts: 62 ✭✭zeromedic


    Not a 6 Plus problem?


  • #14
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,271 Mod ✭✭✭✭godtabh


    I've just sent in a service request. The mute button also appears to be failing


  • #15
    shanec1928
    Registered Users, Registered Users 2 Posts: 4,265 ✭✭✭shanec1928


    When are appointments normally released? Or will there be anything with the new phone out this weekend


  • #16
    BigMoose
    Registered Users, Registered Users 2 Posts: 1,230 ✭✭✭BigMoose


    zeromedic wrote: »
    Not a 6 Plus problem?

    After 6 months my space grey 6 plus has started to show the crescent moon issue...


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