Missed direct debit now looking for €300 security deposit

jewson

Hi

I missed a direct debit payment by mistake and now Electric Ireland are hounding me for a €300 deposit. Since then Ive paid every bill within the day of receiving it while ignoring the deposit.

Electric Ireland: David

Hi jewson,

Thanks for your post.

As a new customer, if you no longer have a direct debit set up on the account, then the security deposit would be automatically re-applied and would need to be cleared in full. You can reinstate your direct debit online here; this would reverse the security deposit.

If you would like us to have a look at your account for you, please confirm the following details for us by private message:

- Your full name
- Your account number
- The first line of your address
- Your contact number or date of birth
- Confirmation you are the account holder (a sentence stating this is sufficient)

We can then look into this further for you.

Thanks,
David

jewson

Hi David

I just re-signed up there.

Thanks for your help

Electric Ireland: David

No problem at all jewson, happy to help.

If you have any other queries please don't hesitate to get in touch.

Thanks,
David