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No connection - line loose on face plate.

  • 28-07-2015 9:55am
    #1
    Registered Users, Registered Users 2 Posts: 495 ✭✭


    Hi Guys

    My broadband / phone has died ( and is working fine from the test socket)

    I'm sure it's because the solid coloured wires in the pic below popped out of place

    Can anyone help me with the order these should go in ?
    It's not working with the order in the photo (Blue- yellow -red- black) and not sure what it as originally.

    Cheers
    Rockin

    356546.JPG


Comments

  • Registered Users, Registered Users 2 Posts: 24,979 ✭✭✭✭phog


    Where do you plug the modem into?

    Those wires should have no bearing on the modem if the modem is plugged into the front of that socket.

    In fact looking at the wires and the resisters, I'd guess they're alarm wires.


  • Registered Users, Registered Users 2 Posts: 495 ✭✭Rockin


    phog wrote: »
    Where do you plug the modem into?

    Those wires should have no bearing on the modem if the modem is plugged into the front of that socket.

    Into the front of the faceplate ( modem socket) - broadband is back up now.
    The phone line (right socket) is giving no phone signal ( working fine from test)


  • Registered Users, Registered Users 2 Posts: 24,979 ✭✭✭✭phog


    Rockin wrote: »
    Into the front of the faceplate ( modem socket) - broadband is back up now.
    The phone line (right socket) is giving no phone signal ( working fine from test)

    Is the phone working in the test port?


  • Registered Users, Registered Users 2 Posts: 495 ✭✭Rockin


    phog wrote: »
    Is the phone working in the test port?

    It is. I think I've messed up the order of the coloured cables.


  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E




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  • Registered Users, Registered Users 2 Posts: 495 ✭✭Rockin


    ED E wrote: »

    Cheers ED E. Still a bit confused about which colour wires go in IN IN Out Out


  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Re reading your thread, if the phone IS working from the test port and ISNT working from the front port chances are then CCU is dead or the pins on the right hand side are bent/damaged. In this case you'll need a new CCU from an eircom technician.

    Disconnect all of those wires pictured, put the CCU back on, test the phone in both LEFT and RIGHT. See what you get.


  • Closed Accounts Posts: 9,088 ✭✭✭SpaceTime


    Those in / out connections are for your monitored alarm. The colours used would be dependent on the installer. There's no official standard.


  • Registered Users, Registered Users 2 Posts: 495 ✭✭Rockin


    Thanks everyone - I'll disconnect those coloured wires and leave the two in L1/L2 and test it when I get back home.


  • Registered Users, Registered Users 2 Posts: 495 ✭✭Rockin


    SpaceTime wrote: »
    Those in / out connections are for your monitored alarm. The colours used would be dependent on the installer. There's no official standard.

    Any way of figuring out what layout he used if I take off the alarm phone plate at the control panel?


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  • Registered Users, Registered Users 2 Posts: 24,979 ✭✭✭✭phog


    Rockin wrote: »
    Any way of figuring out what layout he used if I take off the alarm phone plate at the control panel?

    If the alarm panel is marked for In and Out then it should be easy enough to match it back at the telephone socket.


  • Closed Accounts Posts: 9,088 ✭✭✭SpaceTime


    That's really the only way you could figure it out, or trial and error.

    AFAIK, some of the alarm companies have their own ways of doing things in terms of using colour pairs for specific purposes, but in many cases they just use whatever pair was handy or whatever a particular installer tends to prefer to do themselves.

    Eircom's incoming lines also changed colour schemes a few times over the years, so basically unless you're aware of the eircom engineering codes over the decades, you'd have no idea what colours were L1 and L2 for the main line.


  • Registered Users, Registered Users 2 Posts: 495 ✭✭Rockin


    SpaceTime wrote: »
    That's really the only way you could figure it out, or trial and error.

    AFAIK, some of the alarm companies have their own ways of doing things in terms of using colour pairs for specific purposes, but in many cases they just use whatever pair was handy or whatever a particular installer tends to prefer to do themselves.

    Eircom's incoming lines also changed colour schemes a few times over the years, so basically unless you're aware of the eircom engineering codes over the decades, you'd have no idea what colours were L1 and L2 for the main line.


    Cheers !

    Am I right in saying the blue / blue+white cables going into the black L1 L2 "socket" are the main lines and then the coloured 4 are bringing a line to the alarm/ other sockets in the house?


  • Closed Accounts Posts: 9,088 ✭✭✭SpaceTime


    Rockin wrote: »
    Cheers !

    Am I right in saying the blue / blue+white cables going into the black L1 L2 "socket" are the main lines and then the coloured 4 are bringing a line to the alarm/ other sockets in the house?

    Nope.

    The eircom line is connected to two screw-down connectors on the back plate. (The rear of the part of the socket that remains screwed to the wall)

    The blue pair connected to the front plate are your extension sockets and internal house wiring.

    The coloured wires are two pairs.

    One carries a filtered line to the alarm, the other carries it back from the alarm.

    This feed is used to supply your phone extension sockets and the socket marked phone on the front of the eircom faceplate.

    It allows the alarm to seize the line and cut off all the phone sockets.

    The modem socket on the face plate gets a direct connection (unfiltered and not passing through the alarm)

    If you remove the face plate, you'll see a test socket. This is the raw line. You can remove the plate and test the line without any alarm or extension wiring from here. They use this to eliminate faults that eircom has no responsibility for.

    Basically the face plate demarcates your wiring & eircom networks' wiring.

    The alarm mode is setup by cutting the two little resistor straps in the centre of the face plate. That breaks an internal link and routes the signal through the alarm.

    If you ever get rid of the alarm, you'll have to loop those two push down connectors directly to each other or, get a new faceplate.


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