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Signed up online but it shows my landlords account

  • 28-07-2015 9:30am
    #1
    Dermo
    Registered Users, Registered Users 2 Posts: 1,514 ✭✭✭


    Hi, I moved into a new apartment recently & the landlord sent me on details to register for Irish Water. I signed up using the WPRN & Account number they sent but now when I login it has my landlord's name, address & phone number in my details. Is this supposed to happen?


Comments

  • #2
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭Irish Water: Allanah


    Hi Dermo,

    Thanks for contacting us.
    Dermo wrote: »
    Hi, I moved into a new apartment recently & the landlord sent me on details to register for Irish Water. I signed up using the WPRN & Account number they sent but now when I login it has my landlord's name, address & phone number in my details. Is this supposed to happen?

    We would be more than happy to look into this matter for you. Would you mind sending the following details through private message?

    - Name,
    - Address and
    - Contact number.

    Thanks in advance.

    Kind regards,
    Allanah


  • #3
    Dermo
    Registered Users, Registered Users 2 Posts: 1,514 ✭✭✭Dermo


    This issue still hasn't been resolved and I'm awaiting a response to my pm....

    I do now have a tenant account with irish water, got my first bill & set up direct debit, all good.

    But my email is still connected to my landlords account & I have received their first bill. Can you please disconnect my email from my landlords account? I have pm'd all of the relevant details already, it should be quite simple.


  • #4
    Irish Water: Aaron P
    Closed Accounts Posts: 178 ✭✭Irish Water: Aaron P


    Dermo wrote: »
    This issue still hasn't been resolved and I'm awaiting a response to my pm....

    I do now have a tenant account with irish water, got my first bill & set up direct debit, all good.

    But my email is still connected to my landlords account & I have received their first bill. Can you please disconnect my email from my landlords account? I have pm'd all of the relevant details already, it should be quite simple.
    Hi Dermo,

    Apologies for the delay.

    A member of our team has replied to your PM.

    Kind regards,

    Aaron


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