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Parcel Motel took a charge directly from my card instead of my credit.

Wing126 · 2015-07-17 17:29:59

Hi, So I'm new to Parcel Motel, I got a text earlier saying I need to top up my account to receive my parcel. So I went and topped up, but I noticed that they took 3.95 from my card anyway. I wouldn't have topped up the tenner if I noticed they took 3.95 anyway. Is there anything I can do?

17-07-2015 5:29pm

#1

Wing126

Registered Users, Registered Users 2 Posts: 1,563 ✭✭✭

Join Date: August 2009

Posts: 1485

Hi,

So I'm new to Parcel Motel, I got a text earlier saying I need to top up my account to receive my parcel. So I went and topped up, but I noticed that they took 3.95 from my card anyway. I wouldn't have topped up the tenner if I noticed they took 3.95 anyway.

Is there anything I can do?

0

Comments

#2 21-07-2015 8:23pm

jaymcg91

Closed Accounts Posts: 1,015 ✭✭✭

Join Date: May 2014

Posts: 995

Get onto them. They can f**k doing that. I'd say they can easily refund you and take it out of your credit.

0
#3 22-07-2015 11:21am

Atomic Pineapple

Registered Users, Registered Users 2 Posts: 18,272 ✭✭✭✭

Join Date: July 2000

Posts: 17560

Just ask them to refund your tenner.

0