HAP vs rent supplement

roxana

Do you know where to go to complaint about HAP (not welfare, not Housing)? My mother is getting rent allowance, she have to move from it to HAP, but the landlord says no. Her RS will end this month and she cannot stay on it.....because she suppose to get HAP. I tried to convince him, but there is no discussion. He won't sign any papers, he must prove tax payments, some other papers etc, so basically it's too much hustle
How is this helpful for people who are living with long term illness? My mom won't back to work.
I tried to find new place, but all of the landlords say no to HAP.
Any advice would be much appreciated. Thanks.

Tipprobb

roxana wrote: »

Do you know where to go to complaint about HAP (not welfare, not Housing)? My mother is getting rent allowance, she have to move from it to HAP, but the landlord says no. Her RS will end this month and she cannot stay on it.....because she suppose to get HAP. I tried to convince him, but there is no discussion. He won't sign any papers, he must prove tax payments, some other papers etc, so basically it's too much hustle
How is this helpful for people who are living with long term illness? My mom won't back to work.
I tried to find new place, but all of the landlords say no to HAP.
Any advice would be much appreciated. Thanks.

Roxana, HAP is administered by the Local Authority. Contact them and ask about it.

Gatling

To be honest there's not a lot she can do ,
The landlord can't be forced to accept hap too much paperwork ? Surely if he's completed the paperwork for rent supplement its more of the same if he's properly registered with the ptrb ,
Which he would have to be to already,

Your only real option is find another property that accepts hap as it stands council housing lists have fairly long waits as it is ,

You should contact citizens advice or threshold for advice

ceecee14

The landlord actually benefits from HAP. The rent money goes straight to him and you pay your bit to the council. His paper work would be the exact same as rent allowance and it's a 2 year contract which cannot be broken unless you get a council house. Don't see why he's refusing. Does he have all the details of HAP?

Gatling

ceecee14 wrote: »

The landlord actually benefits from HAP. The rent money goes straight to him and you pay your bit to the council. His paper work would be the exact same as rent allowance and it's a 2 year contract which cannot be broken unless you get a council house/quote]


Your considered housed once your on the scheme and your taken off the housing list
Rent limits are the same as rental supplements so it not as beneficial to landlords as its made out

roxana

Thanks
I could go to Citizen, but all they do now is reading the website, which I have opened & read already. Lady from City Council wasn't helpful as much as welfare officer, who told me that I have no angle to fix it. It must be they way, so really there is nothing I could do. My poor mom was getting a staggering amount of money every week: 12e, so... oh well.