Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Moving from Magnet

  • 07-07-2015 9:34am
    #1
    galwayjohn89
    Closed Accounts Posts: 1,930 ✭✭✭


    Is anyone else having issue moving from Magnet Fibre to Sky Fibre Broadband? Sky says it is not possible.


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Are you in an apartment block?


  • #3
    galwayjohn89
    Closed Accounts Posts: 1,930 ✭✭✭galwayjohn89


    No, in a house. Eircom installed the line in 2013.


  • #4
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Sky being idiots with their addressing system so. Usually only a problem way out in the sticks.

    Just go with Vodafone if sky arent capable of sorting it out.


  • #5
    galwayjohn89
    Closed Accounts Posts: 1,930 ✭✭✭galwayjohn89


    Digiweb are having the same issue so it appears there is actually an issue.


  • #6
    domeld
    Registered Users, Registered Users 2 Posts: 326 ✭✭domeld


    Vuzuggu wrote: »
    Digiweb are having the same issue so it appears there is actually an issue.

    What is an issue?


  • Advertisement
  • #7
    rob808
    Registered Users, Registered Users 2 Posts: 2,328 ✭✭✭rob808


    domeld wrote: »
    What is an issue?
    It a problem he means them not getting the right address.


  • #8
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,523 ✭✭✭✭colm_mcm


    I'm not sure if this is true, but I had heard that sky had done some sort of deal with magnet for migrating TV customers to sky, but that sky had agreed not to poach these customers broadband subscriptions as part of the deal.

    I heard this from a friend who works for a management company in an apartment complex that would have originally been magnet only, not sure how true it is though.


  • #9
    Praetorian
    Registered Users, Registered Users 2 Posts: 3,717 ✭✭✭Praetorian


    If you get the UAN number off magnet (universal account number) sky should be able to move you that way. I had dreadful trouble getting away from Magnet also.


  • #10
    domeld
    Registered Users, Registered Users 2 Posts: 326 ✭✭domeld


    If Your line is connected to LLU exchange magnet will give you their account number as that line is GLUMP/ULMP


  • #11
    galwayjohn89
    Closed Accounts Posts: 1,930 ✭✭✭galwayjohn89


    domeld wrote: »
    If Your line is connected to LLU exchange magnet will give you their account number as that line is GLUMP/ULMP

    What does that mean to a layman?


  • Advertisement
  • #12
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,523 ✭✭✭✭colm_mcm


    It means you won't have a UAN but you can use your account number instead of it when porting your number.


  • #13
    galwayjohn89
    Closed Accounts Posts: 1,930 ✭✭✭galwayjohn89


    colm_mcm wrote: »
    It means you won't have a UAN but you can use your account number instead of it when porting your number.

    I have a UAN supplied by magnet. On the bill there is another UAN which they say is the magnet account number. Neither of these numbers work.


Advertisement