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Advanced Passenger Infomation problem

  • 02-07-2015 10:59am
    #1
    gypsylee
    Registered Users, Registered Users 2 Posts: 746 ✭✭✭


    Hi. I am trying to fill out the API as I am travelling to Spain next week with Aer Lingus. I input all the information, press confirm and then I get the following:

    ! HAS_PRN-unableToRetrieveExistingPNR

    Start again"

    Has anyone encountered this problem before?

    Have had no trouble in the past filing out the form.

    Any idea who I should contact about this?


Comments

  • #2
    coylemj
    Registered Users, Registered Users 2 Posts: 25,620 ✭✭✭✭coylemj


    Try a different browser.


  • #3
    gypsylee
    Registered Users, Registered Users 2 Posts: 746 ✭✭✭gypsylee


    Okay. Thanks.


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