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estatements

june2015 · 2015-07-01 10:34:27

Im trying to view an estatement and its saying "estatements are not available at this time". When will this be fixed do you know? I urgently need to print these out today for mortgage application purposes.

01-07-2015 10:34am

#1

june2015

Closed Accounts Posts: 63 ✭✭

Join Date: June 2015

Posts: 54

Im trying to view an estatement and its saying "estatements are not available at this time".

When will this be fixed do you know? I urgently need to print these out today for mortgage application purposes.

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Comments

#2 01-07-2015 10:38am

scamalert

Registered Users, Registered Users 2 Posts: 3,739 ✭✭✭

Join Date: February 2012

Posts: 3601

same issue for over couple years now,it seems especially to be happening when using tablet.also sometimes it takes couple days for them actually to open once they are released.so dont know is it fault at boi or software error.

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#3 01-07-2015 12:15pm

Bank of Ireland: Tara P

Closed Accounts Posts: 573 ✭✭✭

Join Date: March 2015

Posts: 568

Hi june2015 & scamalert,

Thank you for contacting us here on Boards.ie.

We are aware some customers are experiencing difficulty accessing e-statements at the moment.

Our support team are looking into as high priority and we hope to have this resolved soon.

Thanks for your patience with this,

Tara C

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