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Emobile - porting

  • 25-06-2015 7:51pm
    #1
    horgan_p
    Moderators, Education Moderators Posts: 2,610 Mod ✭✭✭✭


    Lads , I'm an hour waiting to get through to anyone to port a phone number for an older relative.
    This is before the person is even a customer. How can you expect to run a business with such shoddy customer care ?
    Online help is offline , which is fair enough given what time it is.


    Cowboys Ted.


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    horgan_p wrote: »
    Lads , I'm an hour waiting to get through to anyone to port a phone number for an older relative.
    This is before the person is even a customer. How can you expect to run a business with such shoddy customer care ?
    Online help is offline , which is fair enough given what time it is.


    Cowboys Ted.
    Sorry to hear of the delays horgan_p

    Have you managed to get through to our porting team yet?

    Thanks
    Al


  • #3
    horgan_p
    Moderators, Education Moderators Posts: 2,610 Mod ✭✭✭✭horgan_p


    I had to send the lady into an actual bricks and mortar shop


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    horgan_p wrote: »
    I had to send the lady into an actual bricks and mortar shop
    Sorry to hear this horgan_p

    If there are any further issues please let me know

    Al


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