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Intrum Justitia

  • 25-06-2015 7:43pm
    #1
    Closed Accounts Posts: 5


    Hi

    I have an outstanding Vodafone bill of about 160 euro (Was living in Germany for 3 months, low on money etc). Today I paid 153 euro (which is all the money I have), of that bill to Vodafone. I contacted Vodafone hoping that an arrangement could be made and that this would be enough. I spoke to two different people and they both told me that I would have to deal with Intrum Justitia, a debt collection agency. I have received a letter from them on Monday asking for 190 euro, which I found curious.
    Why do I have to speak to Intrum Justitia? Where are they getting the extra 30 euro from? Why can't I just pay Vodafone?

    Thanks for reading, any advice would be welcome


Comments

  • Registered Users, Registered Users 2 Posts: 14,681 ✭✭✭✭P_1


    Sounds like your bill was sold on and they're adding an admin fee on the top. Have a search around Boards/Google foe the company name.


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