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Oxigen Account Top up Charge.

  • 22-06-2015 08:28PM
    #1
    danjo-xx
    Registered Users, Registered Users 2 Posts: 5,422 ✭✭✭


    I noticed in the past that after topping up my account by visa debit card, there was a charge of 0.14c but I let it go as I used to only top up once a year.

    I will now be topping up my account monthly so does anyone know if this charge still applies and if so Why.

    No other company charges me for the pleasure of topping up my own account.


Comments

  • #2
    burkey85
    Registered Users, Registered Users 2 Posts: 202 ✭✭burkey85


    Its a charge on using your card, paid it yesterday


  • #3
    danjo-xx
    Registered Users, Registered Users 2 Posts: 5,422 ✭✭✭danjo-xx


    burkey85 wrote: »
    Its a charge on using your card, paid it yesterday


    Yeah and its listed as 'Credit Card Charge' but I don't have a credit card, but pay by Debit Card, so why are they charging me a fee.


  • #4
    Wanderer78
    Registered Users, Registered Users 2 Posts: 31,670 ✭✭✭✭Wanderer78


    danjo-xx wrote: »
    Yeah and its listed as 'Credit Card Charge' but I don't have a credit card, but pay by Debit Card, so why are they charging me a fee.

    cause theyre a private company and can pretty much do as they want


  • #5
    danjo-xx
    Registered Users, Registered Users 2 Posts: 5,422 ✭✭✭danjo-xx


    Wanderer78 wrote: »
    cause theyre a private company and can pretty much do as they want


    yes but they shouldn't be allowed get away with it, will challenge them about it this time, get no where, then find a different way to pay.:D


  • #6
    Wanderer78
    Registered Users, Registered Users 2 Posts: 31,670 ✭✭✭✭Wanderer78


    danjo-xx wrote: »
    yes but they shouldn't be allowed get away with it, will challenge them about it this time, get no where, then find a different way to pay.:D

    course they shouldnt be but sure we shouldnt have privatised our rubbish problems. companies dont care. best of luck to you. always nice to see people challenge these companies.


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  • #7
    danjo-xx
    Registered Users, Registered Users 2 Posts: 5,422 ✭✭✭danjo-xx


    Got this reply:
    Thanks for your email

    All credit/debit card transactions made online/over the phone are protected by Realex to ensure your details are safe. This service incurs a €0.14c surcharge on top of your transaction.

    Kind Regards,






    All credit/debit card transactions made online/over the phone are protected by Realex to ensure your details are safe. This service incurs a €0.14c surcharge on top of your transaction.

    Realex
    Realex
    Realex


    So their using some security payment company and passing the cost on to their customers just for topping up their accounts. Robbers:mad:

    They say ALL online payments, so is this a new compulsory thing or what.


  • #8
    Wanderer78
    Registered Users, Registered Users 2 Posts: 31,670 ✭✭✭✭Wanderer78


    danjo-xx wrote: »
    Got this reply:

    So their using some security payment company and passing the cost on to their customers just for topping up their accounts. Robbers:mad:

    They say ALL online payments, so is this a new compulsory thing or what.

    privatisation! wait till yea see what happens when they privatise the water!


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