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payg

  • 19-06-2015 9:06pm
    #1
    kevin_lad
    Registered Users, Registered Users 2 Posts: 9 ✭


    Number 2 on meter is this your tariff /plan


Comments

  • #2
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi kevin_lad,

    Thank you for your message.

    Can you confirm if you are referring to Pay As You Go gas or electricity?

    Regards,
    Aoife


  • #3
    kevin_lad
    Registered Users, Registered Users 2 Posts: 9 ✭kevin_lad


    Electricity


  • #4
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi kevin_lad,

    Thank you for confirming that for us.

    Button 2 refers to the cost of your most recent consumption. Below is the list of what information all of the buttons on your meter provide.
    • Button 1 - how much credit remains, calculated in days
    • Button 2 - Cost of recent consumption
    • Button 3 - Current meter date and time, unit rates and number of units used
    • Button 4 - Details of previous Top Up codes
    • Button 5 - Total value of Top-Ups paid into the meter
    • Button 6 - Total electricity currently being used in the property (KWH)
    • Button 7 - Standing charges and unit rates
    • Button 8 - Details of the highest usage over the past 24 hours
    • Button 9 - Details of the total units used
    • Button 0 - Meter time & Date

    You can find more information on Pay As You Go electricity here.

    Do let us know if you have any other questions.

    Regards,
    Aoife


  • #5
    kevin_lad
    Registered Users, Registered Users 2 Posts: 9 ✭kevin_lad


    Naw sorry on screen beside where it says your credit there is a number 2 what does this stand for


  • #6
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi kevin_lad,

    Number 2 and Number 1 as you see them on the meter screen refer to the period of the day. Number 2 would be on your meter during the hours 9am to midnight and Number 1 from midnight to 9am. In the wintertime, this will go back an hour.

    I hope this helps.

    Regards,
    Aoife


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  • #7
    kevin_lad
    Registered Users, Registered Users 2 Posts: 9 ✭kevin_lad


    Aww ok thought was the different tariffs for day time and night time units


  • #8
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi kevin_lad,

    It would appear regardless if you had a 24 hour meter or a day and night meter. If you have a day and night meter, then Number 1 would correspond with the NightSaver hours. If you have a 24 hour meter, although you will see the number change you would be charged the same rate day or night. Without looking at your account, I would not be able to advise you which you have, although if you press Button 7 you will see break down of your standing charges and unit rate. You can see here if you are being charged 24 hour or different rates for day and night.

    I hope this helps.

    Thanks,
    Aoife


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