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Ordered Efiber on 26/05, heard nothing since

thecutter · 2015-06-08 15:18:26

Hi, I ordered Efiber on the 26th May, but received no email within two working days to confirm my order or nothing about installation date ect Can you check that the order is on your system if I PM you my details or what the delay is? Many thanks

08-06-2015 3:18pm

#1

thecutter

Registered Users, Registered Users 2 Posts: 210 ✭✭

Join Date: August 2005

Posts: 175

Hi,

I ordered Efiber on the 26th May, but received no email within two working days to confirm my order or nothing about installation date ect

Can you check that the order is on your system if I PM you my details or what the delay is?

Many thanks

0

Comments

#2 08-06-2015 3:25pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

thecutter wrote: »

Hi,

I ordered Efiber on the 26th May, but received no email within two working days to confirm my order or nothing about installation date ect

Can you check that the order is on your system if I PM you my details or what the delay is?

Many thanks

Hi thecutter

Please PM me your email address, name of the account and your specific address please. Please please confirm what method you ordered by (online/over a call)

Thanks
Al

0
#3 24-06-2015 9:25pm

thecutter

Registered Users, Registered Users 2 Posts: 210 ✭✭

Join Date: August 2005

Posts: 175

eircom: Alan wrote: »

thecutter wrote: »

Hi,

I ordered Efiber on the 26th May, but received no email within two working days to confirm my order or nothing about installation date ect

Can you check that the order is on your system if I PM you my details or what the delay is?

Many thanks

Hi thecutter

Please PM me your email address, name of the account and your specific address please. Please please confirm what method you ordered by (online/over a call)

Thanks
Al

Hi,

I have just sent a PM,

I now need this pending order cancelled as I am now moving on from this address and wont be installing a land line at the new address for foreseeable future

Thanks for your help and sorry for the messing around

0
#4 25-06-2015 11:13am

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

thecutter wrote: »

eircom: Alan wrote: »

thecutter wrote: »

Hi,

I ordered Efiber on the 26th May, but received no email within two working days to confirm my order or nothing about installation date ect

Can you check that the order is on your system if I PM you my details or what the delay is?

Many thanks

Hi thecutter

Please PM me your email address, name of the account and your specific address please. Please please confirm what method you ordered by (online/over a call)

Thanks
Al

Hi,

I have just sent a PM,

I now need this pending order cancelled as I am now moving on from this address and wont be installing a land line at the new address for foreseeable future

Thanks for your help and sorry for the messing around

No worries thecutter

I'll ensure it's cancelled and confirm with you by PM when it has - it can take up to 24Hrs.

Cheers and best of luck in the move

Al
Al

0
#5 28-06-2015 12:22am

thecutter

Registered Users, Registered Users 2 Posts: 210 ✭✭

Join Date: August 2005

Posts: 175

eircom: Alan wrote: »

thecutter wrote: »

eircom: Alan wrote: »

thecutter wrote: »

Hi,

I ordered Efiber on the 26th May, but received no email within two working days to confirm my order or nothing about installation date ect

Can you check that the order is on your system if I PM you my details or what the delay is?

Many thanks

Hi thecutter

Please PM me your email address, name of the account and your specific address please. Please please confirm what method you ordered by (online/over a call)

Thanks
Al

Hi,

I have just sent a PM,

I now need this pending order cancelled as I am now moving on from this address and wont be installing a land line at the new address for foreseeable future

Thanks for your help and sorry for the messing around

No worries thecutter

I'll ensure it's cancelled and confirm with you by PM when it has - it can take up to 24Hrs.

Cheers and best of luck in the move

Al
Al

Thanks a million Al,

I really appreciate all your help on this

Cheers,

Graham

0
#6 29-06-2015 11:33am

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

thecutter wrote: »

eircom: Alan wrote: »

thecutter wrote: »

eircom: Alan wrote: »

thecutter wrote: »

Hi,

I ordered Efiber on the 26th May, but received no email within two working days to confirm my order or nothing about installation date ect

Can you check that the order is on your system if I PM you my details or what the delay is?

Many thanks

Hi thecutter

Please PM me your email address, name of the account and your specific address please. Please please confirm what method you ordered by (online/over a call)

Thanks
Al

Hi,

I have just sent a PM,

I now need this pending order cancelled as I am now moving on from this address and wont be installing a land line at the new address for foreseeable future

Thanks for your help and sorry for the messing around

No worries thecutter

I'll ensure it's cancelled and confirm with you by PM when it has - it can take up to 24Hrs.

Cheers and best of luck in the move

Al
Al

Thanks a million Al,

I really appreciate all your help on this

Cheers,

Graham

Hi thecutter

I have cancelled it but just in case, If you recieve an email or txt about your order please let me know.

Thanks
Al

0
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