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Item out of Stock - No response from Groupon

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  • 08-06-2015 3:57pm
    #1
    rawn
    Registered Users Posts: 3,093 ✭✭✭


    I ordered a bed and mattress on Groupon on Monday May 25th, which was promised delivery in 8 working days. The tracking info was not updated at all after the order was received. On Thursday June 4th I contacted Groupon about when it would be delivered, who responded the next day and said to contact the supplier. I contacted the supplier and they responded on the same day (Friday) and said the item was out of stock and to contact Groupon for a refund, which I did immediately. I have since had no response at all from Groupon, even after emailing them again. I'm fed up at this stage and want either a similar product or a refund. What can I do now?


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    #2
    slimjimmc
    Registered Users Posts: 7,787 ✭✭✭slimjimmc


    You could try contacting them on social media (see links on their website). They also have other contact details in Sect 5 of their T&Cs


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