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Dry cleaners destroyed my wedding dress

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  • 06-06-2015 8:19pm
    #1
    Nina Dublin
    Registered Users Posts: 1 ✭


    Please I need some advice. Brought my wedding dress to the dry cleaners and when I went to collect it was damaged. The inside was damaged , the dress was grey and the bottom of the dress was still dirt. When I tried to take the dress out of the hanger it was stuck to it. I don't know how they managed to do that. I complained to the owner and he blames me for bring a dirty dress to them to clean. Saying that the inside was very dirty with fake tan. WHAT? I have a natural tanned skin from South America, would never get fake tan. Very unprofessional person who won't give up to try to put tge blame on me. I already sold the dress and now I don't know what to do. Please someone help me


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    #2
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Wedding dresses usual require specialist cleaners and many dry cleaners won't touch them. That cleaners probably has a waiver somewhere about cleaning at the customer's risk, so not a whole lot you can do I suspect.


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    #3
    timetogo
    Closed Accounts Posts: 990 ✭✭✭timetogo


    I'd try the small claims court for the cost of the dress. It's cheap enough to lodge a claim. Document everything and send it to them.

    About the waiver, that's not just a get out of jail free card for a company to destroy your clothes.


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    #4
    Sam Kade
    Registered Users Posts: 12,313 ✭✭✭✭Sam Kade


    Nina Dublin wrote: »
    Please I need some advice. Brought my wedding dress to the dry cleaners and when I went to collect it was damaged. The inside was damaged , the dress was grey and the bottom of the dress was still dirt. When I tried to take the dress out of the hanger it was stuck to it. I don't know how they managed to do that. I complained to the owner and he blames me for bring a dirty dress to them to clean. Saying that the inside was very dirty with fake tan. WHAT? I have a natural tanned skin from South America, would never get fake tan. Very unprofessional person who won't give up to try to put tge blame on me. I already sold the dress and now I don't know what to do. Please someone help me
    What sort of a gobsh1te is he imagine bringing dirty clothes to a laundry for them to clean :rolleyes:


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