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account frozen

eire86q · 2015-06-03 07:47:27

Hello ive no debt but today my account says i cant withdraw and my card isnt working any ideas?

03-06-2015 7:47am

#1

eire86q

Registered Users, Registered Users 2 Posts: 14 ✭

Join Date: June 2015

Posts: 11

Hello ive no debt but today my account says i cant withdraw and my card isnt working any ideas?

0

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#2 03-06-2015 10:03am

Bank of Ireland: Sarah

Closed Accounts Posts: 1,640 ✭✭✭

Join Date: January 2014

Posts: 1596

eire86q wrote: »

Hello ive no debt but today my account says i cant withdraw and my card isnt working any ideas?

Hi eire86q,

Thank you for contacting us here on Boards.

Sorry to hear you are unable to use your debit card. Please note that if you have recently lodged a cheque to your account, you would need to wait until the cheque fully clears on your account before spending the funds.

We would advise you to call Bank of Ireland Direct on 0818 365 365 and a representative with account access can look into this further for you. Our representatives are available 8am to midnight Monday to Friday, and 9am to 6pm on weekends.

Thanks,
Sarah

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