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Keeping same landline number - UPC to Sky

  • 02-06-2015 11:57am
    #1
    BlazingSaddler
    Registered Users, Registered Users 2 Posts: 1,173 ✭✭✭


    Hi all, I am trying to move from UPC to Sky but want to hold onto the same landline phone number, this is proving very problematic for some reason. Even though I make it clear that I would only proceed if I could keep the number. On Friday they told me UPC had put a restriction on the line and Sky couldn't access it so I called UPC who said the only issue was that Sky had tried to do it with the wrong account number, so I call Sky back and give them the correct number (again!) and they go off and try again. I receive a mail from Sky this morning welcoming me to Sky Talk but unfortunately it wasn't possible to give me old number; so I call back again and apparently if I want them to try and port the number again it will take 5 weeks as they will have to cancel down the new number before trying again, yet it was clearly their own mistake as I told them I would not proceed if I could not get the same number. Has anybody had issues taking their old number from UPC to Sky before?, getting pretty shambolic at this stage.


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