Tech help with a S5

helimachoptor

Hi folks, made the move to android a couple of weeks back loving it, especially the battery life.

However i have 2 rather large problems..

My wife gets a lot of gadgets through the work she does so i'm using what was essentially a test S5 which is now on lollipop.

We have a 10 month old and as a proud dad on iOS i would have always shown pics of the baby etc

However in the gallery under a picasa album there are 3 pictures
1 is a receipt from what looks to be a very expensive asian restaurant in london 2012

the other 2 pictures are basically different angles of this :pac:



This means i dont let anyone near my phone :pac:

I cant delete them as it says they are an "unsupported file" i've tried to download picasa and delete them that way but it recognises all of my pictures bar these 3, i've re-set the phone a few times but they are still there.

any ideas?

deep1

helimachoptor wrote: »

Hi folks, made the move to android a couple of weeks back loving it, especially the battery life.

However i have 2 rather large problems..

My wife gets a lot of gadgets through the work she does so i'm using what was essentially a test S5 which is now on lollipop.

We have a 10 month old and as a proud dad on iOS i would have always shown pics of the baby etc

However in the gallery under a picasa album there are 3 pictures
1 is a receipt from what looks to be a very expensive asian restaurant in london 2012

the other 2 pictures are basically different angles of this :pac:



This means i dont let anyone near my phone :pac:

I cant delete them as it says they are an "unsupported file" i've tried to download picasa and delete them that way but it recognises all of my pictures bar these 3, i've re-set the phone a few times but they are still there.

any ideas?

Looks like it is logged into someone else account, go to accounts and see if you notice any unrecognized email address, if yes delete it, should get rid of picasa pics in gallery.

The Diddakoi

Have you tried this?

http://forums.androidcentral.com/samsung-galaxy-s5/380108-how-delete-picasa-photo-s-galaxy-s5.html

helimachoptor

alf66 wrote: »

Have you tried this?

http://forums.androidcentral.com/samsung-galaxy-s5/380108-how-delete-picasa-photo-s-galaxy-s5.html

Cheers man that worked!