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Boiler Service

  • 26-05-2015 8:18am
    #1
    karlitob
    Registered Users, Registered Users 2 Posts: 2,594 ✭✭✭


    Hi all,

    Getting my boiler serviced. There are one or two things wrong with it - the water isn't as hot. I rang a company - they said they were service engineers and if I needed a plumber I might have to get one. I hadn't heard of a service engineer - should they be inspecting boilers or should it always be a plumber?

    Thanks


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    karlitob wrote: »
    Hi all,

    Getting my boiler serviced. There are one or two things wrong with it - the water isn't as hot. I rang a company - they said they were service engineers and if I needed a plumber I might have to get one. I hadn't heard of a service engineer - should they be inspecting boilers or should it always be a plumber?

    Thanks

    Unfortunately it's become the accepted norm for some "Service engineers" to be allowed to work on the appliances only and have no experience working on wet side.

    The answer to your problem is easy look for a local qualified plumber who is also a OFTEC or Rgi who can both service your boiler and repair any faults on the wet side(if found).


  • #3
    rightjob!
    Registered Users, Registered Users 2 Posts: 478 ✭✭rightjob!


    karlitob wrote: »
    Hi all,

    Getting my boiler serviced. There are one or two things wrong with it - the water isn't as hot. I rang a company - they said they were service engineers and if I needed a plumber I might have to get one. I hadn't heard of a service engineer - should they be inspecting boilers or should it always be a plumber?

    Thanks

    what is your location?


  • #4
    karlitob
    Registered Users, Registered Users 2 Posts: 2,594 ✭✭✭karlitob


    Hi I'm in Stillorgan/Blackrock area.


  • #5
    karlitob
    Registered Users, Registered Users 2 Posts: 2,594 ✭✭✭karlitob


    gary71 wrote: »
    Unfortunately it's become the accepted norm for some "Service engineers" to be allowed to work on the appliances only and have no experience working on wet side.

    The answer to your problem is easy look for a local qualified plumber who is also a OFTEC or Rgi who can both service your boiler and repair any faults on the wet side(if found).

    Thanks for that


  • #6
    MugMugs
    Registered Users, Registered Users 2 Posts: 17,875 ✭✭✭✭MugMugs


    Isn't this a bit of an issue ?

    If I get my car serviced, I generally expect that consumables and issues will be replaced and or rectified.

    I recently had my boiler serviced (for the first time in a long time) and the engineer told me everything that was wrong with it, handed me his business card to arrange to have him fix them, asked me to sign off on the obligitary stuff for RGI and then off he went.

    He basically said that his job within a service was to ensure that the boiler was safe.

    I am quite happy knowing that I am safe in my home but would've appreciated if he had actually rectified the issues therein (which subsequently took all of five minutes to complete)

    Is a service a safety check and that's all it is or what?


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  • #7
    Dtp1979
    Registered Users, Registered Users 2 Posts: 12,870 ✭✭✭✭Dtp1979


    MugMugs wrote: »
    Isn't this a bit of an issue ?

    If I get my car serviced, I generally expect that consumables and issues will be replaced and or rectified.

    I recently had my boiler serviced (for the first time in a long time) and the engineer told me everything that was wrong with it, handed me his business card to arrange to have him fix them, asked me to sign off on the obligitary stuff for RGI and then off he went.

    He basically said that his job within a service was to ensure that the boiler was safe.

    I am quite happy knowing that I am safe in my home but would've appreciated if he had actually rectified the issues therein (which subsequently took all of five minutes to complete)

    Is a service a safety check and that's all it is or what?

    http://www.boards.ie/vbulletin/showthread.php?t=2056638364


  • #8
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    MugMugs wrote: »
    Isn't this a bit of an issue ?

    If I get my car serviced, I generally expect that consumables and issues will be replaced and or rectified.

    I recently had my boiler serviced (for the first time in a long time) and the engineer told me everything that was wrong with it, handed me his business card to arrange to have him fix them, asked me to sign off on the obligitary stuff for RGI and then off he went.

    He basically said that his job within a service was to ensure that the boiler was safe.

    I am quite happy knowing that I am safe in my home but would've appreciated if he had actually rectified the issues therein (which subsequently took all of five minutes to complete)

    Is a service a safety check and that's all it is or what?



    I have a fully booked day and can only allocate a given time to each job so I can keep my appointments, I know how long a service takes so it's easy to make all my appointments, if a job that was a service is really a repair I would also have to make another appointment giving myself enough time to do the job properly.

    Repairing a boiler and servicing a boiler are two completely separate jobs.


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