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Tablet Battery

  • 25-05-2015 4:25pm
    #1
    KatW4
    Registered Users, Registered Users 2 Posts: 3,495 ✭✭✭


    Hi, sorry if this is in the wrong place!

    My sister bought a Samsung Galaxy Tab 3 a few months ago. When she charges it, it takes about 5 hours. Now I know mine takes a bit longer so we thought this was normal. However, sometimes when she charges it, a red X appears where the battery is.

    Is there anything she can do or should she just take it back to the shop? She's moving to Paris this week and really wants to take it with her so any help would be greatly appreciated.

    Thanks in advance!


Comments

  • #2
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Has she tried resetting the tablet to factory settings? Also would be a good idea to look for a software update for the device. I'll move this over to the Android forum which is more suitable!

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



  • #3
    KatW4
    Registered Users, Registered Users 2 Posts: 3,495 ✭✭✭KatW4


    Hi, thanks a million for the advice. I'll get her to do that and hopefully that will solve the problem.

    Thank you :)


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