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Laptop not old, already several problems

  • 23-05-2015 12:00am
    #1
    Ave Sodalis
    Registered Users, Registered Users 2 Posts: 7,555 ✭✭✭


    Hi all!

    So I got a new laptop around October/November of last year. It's a Dell Inspiron 15. However, I have a few problems with it already which weren't there when I bought it. Firstly, a few of the USB ports don't recognise USBs (but will charge my phone etc) in around Jan/Feb. Then the headphone jack went a few weeks ago. Yesterday, the sound stopped working completely and it just says that it's not running. So I tried opening control panel, but it keeps freezing and won't open. So I tried running a System File Checker, but it won't run (it does nothing when I press Enter). Then I tried to repair the component store, but it gets as far as "Image Version" and won't go any further. I dunno what else to do. Any suggestions?


Comments

  • #2
    mordeith
    Registered Users, Registered Users 2 Posts: 5,278 ✭✭✭mordeith


    sup_dude wrote: »
    Hi all!

    So I got a new laptop around October/November of last year. It's a Dell Inspiron 15. However, I have a few problems with it already which weren't there when I bought it. Firstly, a few of the USB ports don't recognise USBs (but will charge my phone etc) in around Jan/Feb. Then the headphone jack went a few weeks ago. Yesterday, the sound stopped working completely and it just says that it's not running. So I tried opening control panel, but it keeps freezing and won't open. So I tried running a System File Checker, but it won't run (it does nothing when I press Enter). Then I tried to repair the component store, but it gets as far as "Image Version" and won't go any further. I dunno what else to do. Any suggestions?

    I think I'd send it back to be honest. I assume it has a 1 yr warranty?


  • #3
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    Yup, warranty time. Send it back. Back up all your files before doing anything also.


  • #4
    PropJoe10
    Registered Users, Registered Users 2 Posts: 5,348 ✭✭✭PropJoe10


    There is really no point in trying to get someone to repair stuff like that, if the laptop is in warranty. Send it back and get a nice shiny new one!


  • #5
    Ave Sodalis
    Registered Users, Registered Users 2 Posts: 7,555 ✭✭✭Ave Sodalis


    I got the sound fixed myself thankfully so I have that at least until I can get it sent back.

    A nice shiny new one sounds nice :D If only I could take the sticker off this one


  • #6
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    sup_dude wrote: »
    I got the sound fixed myself thankfully so I have that at least until I can get it sent back.

    A nice shiny new one sounds nice :D If only I could take the sticker off this one

    You wont generally get a new one. You'll have an engineer come out and replace the motherboard I reckon.


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