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Festina Watch Repair

omerin · 2015-05-20 17:34:49

My 1 year old Festina watch has become faulty and the timer hand is resetting to 58 seconds. The watch has a guarantee for 2 years but the issue is that I bought it abroad. The Irish agent (Di Vad International Ltd, Kildare) has not responded to multiple emails and are useless. They may have gone out of business, not sure.…

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20-05-2015 6:34pm

#1

omerin

Registered Users Posts: 1,460 ✭✭✭

Join Date: March 2007

Posts: 1437

My 1 year old Festina watch has become faulty and the timer hand is resetting to 58 seconds. The watch has a guarantee for 2 years but the issue is that I bought it abroad.

The Irish agent (Di Vad International Ltd, Kildare) has not responded to multiple emails and are useless. They may have gone out of business, not sure. Festina will repair the watch but it needs to be sent to Spain at my cost (apparently) The watch cost around €160 and to get it couriered would cost around €20-30. Am I right in thinking that this cost should be paid by Festina and not me?

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#2 20-05-2015 8:04pm
fret_wimp2

Registered Users Posts: 1,905 ✭✭✭

Join Date: January 2010

Posts: 1537

try this:

https://www.youtube.com/watch?v=p2yCVO7ww4o

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#3 20-05-2015 8:20pm
omerin

Registered Users Posts: 1,460 ✭✭✭

Join Date: March 2007

Posts: 1437

Thank you, fixed

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