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Bill

  • 20-05-2015 11:25am
    #1
    maloney_a
    Registered Users, Registered Users 2 Posts: 1 ✭


    Hi i have not received a bill by post in a few months.I get an email advising that my bill is available to view online but do not get an actual bill posted out.
    can you look into this for me please.


Comments

  • #2
    goldenhoarde
    Registered Users, Registered Users 2 Posts: 863 ✭✭✭goldenhoarde


    You are probably on paperless billing so the email is telling you your bill is ready online

    You will need to login and there you will be able to view your latest bill and also past bills.


  • #3
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi maloney_a,

    And thanks goldenhoarde. This is correct - you are on online billing maloney_a, which means you will only receive your bill online and not by post. You can access your online account via here on our website, and if you wish to change to postal billing, just send an email request for deactivation of your online account to the Eservice email address which you will see when you log in.

    If you have any account queries, do send us a private message stating you are the account-holder, your account number, name, address in full, and the telephone number we would have for you.

    Regards,
    Una


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