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Aer Lingus: 1person cannot make flight

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  • 14-05-2015 11:32am
    #1
    Registered Users Posts: 723 ✭✭✭


    So booked a flight for 3 people with Are Lingus. Now 1 person isn't going. Anything they can do to get some money back? Credit note? Anything?

    They are even thinking of going for 1 week (its a 2 week holiday). So could they change the dates?

    (Didn't know whether this would be good here or in the aviation forum so feel free to move mods.)


Comments

  • Registered Users Posts: 713 ✭✭✭wicorthered


    Luke92 wrote: »
    So booked a flight for 3 people with Are Lingus. Now 1 person isn't going. Anything they can do to get some money back? Credit note? Anything?

    They are even thinking of going for 1 week (its a 2 week holiday). So could they change the dates?

    (Didn't know whether this would be good here or in the aviation forum so feel free to move mods.)

    They'll change the dates but for a fee!!


  • Registered Users Posts: 2,609 ✭✭✭endofrainbow


    no refunds unless it was a fully refundable fare - you can claim your taxes back though


  • Closed Accounts Posts: 5,489 ✭✭✭Yamanoto


    They'll change the dates but for a fee!!

    Plus any difference in the fare.

    They can also reclaim the taxes (subject to an admin fee)
    Changes are allowed on aerlingus.com for €40/£35/$60 (or through our Call Center for €50/£40/$80) per person per flight, plus any difference in cost between the original price paid and price available at the time the change is being made. There will be no refund/travel credit of the difference in fare should the new fare be of lower value to that of the original fare, or if a fare of lower value becomes available subsequent to purchase.
    http://www.aerlingus.com/help/help/feesfares/#d.en.1579


  • Moderators, Category Moderators, Education Moderators Posts: 27,131 CMod ✭✭✭✭spurious


    Could you find someone to go instead? They would just have to pay the name change and at least some value would be had.


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