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cost of data request

  • 13-05-2015 10:40am
    #1
    Guffy
    Registered Users, Registered Users 2 Posts: 8,239 ✭✭✭


    I want to get a copy of all the transcripts that i have with upc. How much does this cost? They are saying it will cost 6.45 per call. There are 3 i am interested in in particular so i actually have to pay 19-20 euro?


Comments

  • #2
    hullaballoo
    Administrators, Entertainment Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 18,773 Admin ✭✭✭✭✭hullaballoo


    Contact the data protection commissioner, he's the man who decides the reasonableness of any fee payable on foot of a s.4 request. The standard is €6.35. My reading is that this would be €6.35 per request as opposed to per record.


  • #3
    Robbo
    Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 10,581 Mod ✭✭✭✭Robbo


    hullaballoo wrote: »
    Contact the data protection commissioner, he's the man who decides the reasonableness of any fee payable on foot of a s.4 request. The standard is €6.35. My reading is that this would be €6.35 per request as opposed to per record.
    I always phrase these requests to place maximum awkwardness on the other side.
    Please advise if you wish to charge any "reasonble fees" up the statutory maximum amount of €6.35 and I will arrange to have same discharged by postal order.
    Chances are when they see what their postage will be, let alone the man hours involved in complying, they don't come looking for the money.


  • #4
    hullaballoo
    Administrators, Entertainment Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 18,773 Admin ✭✭✭✭✭hullaballoo


    Is "reasonble" Joe Duffy speak? :pac:

    Very good phrasing, though.


  • #5
    Guffy
    Registered Users, Registered Users 2 Posts: 8,239 ✭✭✭Guffy


    Robbo wrote: »
    I always phrase these requests to place maximum awkwardness on the other side.

    Chances are when they see what their postage will be, let alone the man hours involved in complying, they don't come looking for the money.


    Ha how would i word it for maximum awkwardness? I've been messed about since January so want to repay the favor as it were


  • #6
    Robbo
    Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 10,581 Mod ✭✭✭✭Robbo


    gufc21 wrote: »
    Ha how would i word it for maximum awkwardness? I've been messed about since January so want to repay the favor as it were
    Mention the statutory 40 day limit for responding, ask for a number of categories of documentation you *know* they have and then request some which they *probably* have.


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  • #7
    BasedHobbes
    Registered Users, Registered Users 2 Posts: 61 ✭✭BasedHobbes


    hullaballoo wrote: »
    Contact the data protection commissioner, he's the man who decides the reasonableness of any fee payable on foot of a s.4 request. The standard is €6.35. My reading is that this would be €6.35 per request as opposed to per record.

    *She's the woman.

    (Maybe I'm being pedantic)


  • #8
    Graham
    Moderators, Society & Culture Moderators Posts: 17,643 Mod ✭✭✭✭Graham


    gufc21 wrote: »
    I want to get a copy of all the transcripts that i have with upc. How much does this cost? They are saying it will cost 6.45 per call. There are 3 i am interested in in particular so i actually have to pay 19-20 euro?

    Don't ask for 3 calls, ask for 'any and all personal data relating to you including (but not limited to) transcript of phone conversations'

    That should be 1 access request. You usually have to write to their data controller to make the requests.

    PS I wouldn't believe the 'support' interpretation of the Data Protection rules.


  • #9
    hullaballoo
    Administrators, Entertainment Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 18,773 Admin ✭✭✭✭✭hullaballoo


    BasedHobbes wrote: »
    *She's the woman.

    (Maybe I'm being pedantic)

    Thanks, I want aware of the change. Apologies to Ms Dixon. :o


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