If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

I phone 4s stuck in recovery mode

Nicholas46 · 2015-05-11 14:39:28

Hi folks I have reset my I phone 4s to factory setting because I was giving it to my son. Well now it is stuck in recovery mode. When I turn on the phone, on the screen has an icon of iTunes with an arrow under neath with another icon of the jack plug, which I can only think it is telling me to connect the phone to iTunes.…

11-05-2015 2:39pm

#1

Nicholas46

Registered Users, Registered Users 2 Posts: 33 ✭

Join Date: September 2006

Posts: 23

Hi folks
I have reset my I phone 4s to factory setting because I was giving it to my son.
Well now it is stuck in recovery mode.
When I turn on the phone, on the screen has an icon of iTunes with an arrow under neath with another icon of the jack plug, which I can only think it is telling me to connect the phone to iTunes.
When I do so and hit restore/update it goes through the motions and then at the end it gives an error, unable to update phone, unknown error (-1)
I contacted Apple and after connecting to two different laptops they tell me there's something wrong with the hardware or software in my phone, option 1 replace phone, option 2 replace phone.

What are my real options?
Can this be fixed?
Any help would be great full

0