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Still being charged after cancelling account

  • 11-05-2015 7:19am
    #1
    Carpo II
    Registered Users, Registered Users 2 Posts: 22 ✭


    Hi, I cancelled my account back in late February / Early March when the contracts changed.  After all the hassle I went through getting the account cancelled without the €100 disconnection fee I am STILL receiving monthly bills.

    This really needs to be sorted out and any money that has been taken from my account needs to be put back.


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Carpo II wrote: »
    Hi, I cancelled my account back in late February / Early March when the contracts changed.  After all the hassle I went through getting the account cancelled without the €100 disconnection fee I am STILL receiving monthly bills.

    This really needs to be sorted out and any money that has been taken from my account needs to be put back.
    Very sorry to hear this Carpo II

    Please feel free to PM me your eircom account number and I'll investigate this for you.

    Thanks
    Al


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