Taxi rip-off?

tendjose

I made a trip that nomally cists me 7.65€, by 11€ in the same time of the day.

Noticed thecfair counter said "rate2"

I asked for a receipt and I'm making a complaint if I find him gulty.

I think if I would be using hailo, customer protection would be much better...

easygoing1982

tendjose wrote: »

I made a trip that nomally cists me 7.65€, by 11€ in the same time of the day.

Noticed thecfair counter said "rate2"

I asked for a receipt and I'm making a complaint if I find him gulty.

I think if I would be using hailo, customer protection would be much better...

great job

Atlantic Dawn

Was there traffic or a delay?

jamo2oo9

Meters calculate the fare by distance, not time. Some taxi drivers try to be cheeky by adding 'extra passenger' charge (think it's €1pp) but adjusting the rate2. Should rate1

tendjose

Atlantic Dawn wrote: »

Was there traffic or a delay?

No traffic or delay!

messrs

tendjose wrote: »

No traffic or delay!

there was a taxi price in crease which came into effect from 30th April - would this be the difference ?

slimjimmc

jamo2oo9 wrote: »

Meters calculate the fare by distance, not time. Some taxi drivers try to be cheeky by adding 'extra passenger' charge (think it's €1pp) but adjusting the rate2. Should rate1

Meters switch to a time-based rate once the taxi travels below a certain speed. This rate is specified in the regulations and currently ranges from €0.39/min to €0.62/min depending on tariff.

https://www.nationaltransport.ie/news/maximum-taxi-fares-to-increase-by-4-average-after-easter-2015/
http://www.citizensinformation.ie/en/travel_and_recreation/public_transport/charges_for_taxi_hackney_and_limosuine_services.html

jamo2oo9

slimjimmc wrote: »

Meters switch to a time-based rate once the taxi travels below a certain speed. This rate is specified in the regulations and currently ranges from €0.39/min to €0.62/min depending on tariff.

https://www.nationaltransport.ie/news/maximum-taxi-fares-to-increase-by-4-average-after-easter-2015/
http://www.citizensinformation.ie/en/travel_and_recreation/public_transport/charges_for_taxi_hackney_and_limosuine_services.html

Huh, that's the first I've heard about that then! I've used taxis in Limerick to get to the train station and there was on day that we got caught in a traffic jam but the fare was still the same as before, €9.25.

Is it used by all taxi drivers or just a number of them?

Losty Dublin

jamo2oo9 wrote: »

Huh, that's the first I've heard about that then! I've used taxis in Limerick to get to the train station and there was on day that we got caught in a traffic jam but the fare was still the same as before, €9.25.

Is it used by all taxi drivers or just a number of them?

All taxi's nationwide use the same fare structure regardless of location. The system of a meter switching between time and distance has been in place for donkey years now.

As an aside, if you made your journey last Thursday the new rates came in so your regular fare will have changed; more if you made your trip on Sunday or Monday.

https://www.nationaltransport.ie/news/maximum-taxi-fares-to-increase-by-4-average-after-easter-2015/

Mr.Frame

tendjose wrote: »

I made a trip that nomally cists me 7.65€, by 11€ in the same time of the day.

Noticed thecfair counter said "rate2"

I asked for a receipt and I'm making a complaint if I find him gulty.

I think if I would be using hailo, customer protection would be much better...

Time of day was this ? what day was it?

Mahogany

The other day I paid 7 bob for a 1km journey!

Before someone asks me why didn't I just walk, I had a couple of heavy bags m'kay

coylemj

Mahogany wrote: »

The other day I paid 7 bob for a 1km journey!

You paid seven shillings to be driven five furlongs?

Mahogany

coylemj wrote: »

You paid seven shillings to be driven five furlongs?

That included the 4 quid minimum but yeah it went to 7 squids. Didn't complain because I had done a lot of travelling but still.

Mrs OBumble

tendjose wrote: »

I made a trip that nomally cists me 7.65€, by 11€ in the same time of the day.

Noticed thecfair counter said "rate2"

I asked for a receipt and I'm making a complaint if I find him gulty.

I think if I would be using hailo, customer protection would be much better...

I'm impressed that you know to the nearest 5c how much a journey usually costs.

There is one journey that I make fairly regularly. Occasionally comes in as low as 7.50. Often between 8 and 8.50 - the flat-fare guys do it for 8, and others often round it down to 8.

But on a wet day (rain makes Galway traffic go slower!) or in heavy traffic it can be as much as 10.50.

(Those are all old-rate fares, I haven't made it since the changes.)


I'm thinking though, that your real question should be "what times of day should rate 2 be charged?". That's what you could be finding the driver guilty of.


Oh - and be careful with Hailo. Yes there are more checks and balances. But on the other hand, it gives drivers a way to formally rate you, too. (They've informally done it for years, sometimes you have to pity the dispatchers who have to find some driver willing to pick up from known troublesome addresses.) If you give out over the fare on a Hailo trip, you will get a low score and may find it harder to get a car in future.

Yggr of Asgard

tendjose wrote: »

I made a trip that nomally cists me 7.65€, by 11€ in the same time of the day.

Noticed thecfair counter said "rate2"

I asked for a receipt and I'm making a complaint if I find him gulty.

I think if I would be using hailo, customer protection would be much better...

Looking at that fare difference, was this on bank holiday Monday?

if so "rate 2" or "Premium Rate" was correct.

tendjose

Yggr of Asgard wrote: »

Looking at that fare difference, was this on bank holiday Monday?

if so "rate 2" or "Premium Rate" was correct.

Nop it was Tuesday at 8h30PM.

Anyway if at Sunday 2AM after the night club I pay 7,65euro, shouldn't it have been the same price on that Tuesday?

Mr.Frame

tendjose wrote: »

Nop it was Tuesday at 8h30PM.

Anyway if at Sunday 2AM after the night club I pay 7,65euro, shouldn't it have been the same price on that Tuesday?

Rate 2 between 8pm and 8am

tendjose

Just had the same trip yesterday night with rate 2 also and was 7,40euro.

I used Hailo

Another advantage is that at 4AM taxi's ask you first were you going and then refuse if the business is not profitable, because everyone is leaving the clubs. But with Hailo I get a taxi immediately and I don't need to have money on my pocket because I pay with card

tendjose

tendjose wrote: »

Just had the same trip yesterday night with rate 2 also and was 7,40euro.

I used Hailo

Another advantage is that at 4AM taxi's ask you first were you going and then refuse if the business is not profitable, because everyone is leaving the clubs. But with Hailo I get a taxi immediately and I don't need to have money on my pocket because I pay with card

I'm going to make a complaint about the driver that took me 11euro because most certainly he tweaked his taximeter.

Slippin Jimmy

tendjose wrote: »

I'm going to make a complaint about the driver that took me 11euro because most certainly he tweaked his taximeter.

Of course he did :rolleyes:

Losty Dublin

tendjose wrote: »

I'm going to make a complaint about the driver that took me 11euro because most certainly he tweaked his taximeter.

Very unlikely.

To tweak a meter you need to have the meters operating software and the knowledge of what to with it it all when you do get it. Drivers do not have access to this sort of information; it's specialist software which is not readily assessable like downloading music or cheats for a computer game.

To change anything on a meter (Even the meter's built in clock.) involves breaking a seal on the meter and receiving paperwork from an authorised installer that is required should your meter ever be calibrated and sealed or resealed. Working without your meter sealed is an offence as is breaking the seal or fiddling with the meter.

The only other way he could be fiddling is to have changed his tyres and hubcaps to throw the readings. The cost of doing this makes it unlikely, not to mention the safety implications of same.