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Is there currently a problem/delay on 365online?

05-05-2015 6:03pm

#1

OldMrBrennan83

Closed Accounts Posts: 26,658 ✭✭✭✭

Join Date: March 2014

Posts: 26374

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#2 06-05-2015 10:21am

Bank of Ireland: Janet

Closed Accounts Posts: 314 ✭✭

Join Date: March 2014

Posts: 308

Patww79 wrote: »

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Hi Patww79,

Thank you for your post today.

We're sorry to hear you are having difficulties with reading the balance on your bank account.

Just to mention, when you are using your Visa Debit Card, the transaction should always be seen coming from your account straight away. Payments can be slow to debit your account due to the way they are processed by the retailer.

To best help with your query, we would ask you to contact Bank of Ireland 365 and allow a colleague to have a look at the account for you.

Our contact numbers are 0818 365 365 / 00353 140 44000 and are available Monday-Friday 8am-12 midnight, Saturday, Sunday & Bank Holidays 9am - 6pm.

Janette

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